Reviews

Araceli Colelli
Araceli Colelli
1709333966
GREAT CUSTOMER SERVICE! Highly recommend them to anyone.
Raul arrived at designated time and performed a thorough inspection of our units. He found a problem with our ecobee unit and replaced it at no charge. His service was above and beyond what we expected.
Ryan Tincker
Ryan Tincker
1709001772
Reliance Heating and Air Conditioning. Is what I was looking for. They really stay true to their name, finding somebody reliable is really hard in this day and age and they showed up in all the right categories for me! Brayden was my sales consultant and he was flawless with his knowledge. I had a few other quotes and HVAC company come and check out my unit but it was easy to trust him and he made my purchase easier than any other company!Keep up the good work!
Kyle Tenney
Kyle Tenney
1708888510
Alex Gutierrez
Alex Gutierrez
1707952560
I would highly recommend RELIANCE HEATING & AIR CONDITIONING they inspire confidence through service and professionalism.
Deborah Locke
Deborah Locke
1707832639
We had only the best experience with Reliance AC, they are a family run business the owner Dalen is reliable and dependable and always has gone above and beyond whenever we needed them. We would highly recommend using them!
Kathleen M.
Kathleen M.
1707803563
I can't say enough great things about Reliance Heating and Air Conditioning. From their systems and processes to their expertise and quality work to their kindness, responsiveness, and care, I couldn't ask for more to ensure that my heating and air are in top shape. Azel has been to my home twice, and he deserves special mention for his consistent excellence and quality care in explaining everything I need to know to feel safe and comfortable! Then, to top it off, I had a gas issue, and Dalen ~ owner, checked in with me too, making sure that I knew they were focused on the best possible outcome. All of this combined is the perfect formula for success and sets Reliance apart from all other service companies in Arizona. I am most grateful! Without hesitation, I highly recommend Reliance Heating and Air Conditioning to anyone seeking maintenance, service, and replacements.
Tom Sekutowski
Tom Sekutowski
1707251434
My experience was beyond my expectations We purchased 2 new replacement ac units. The whole process from beginning to end of installations was commendable.
Geri Ericson
Geri Ericson
1707186756
Reluctantly had to replace my AC/Furnace.This company has been servicing my +20/yr old system and keeping it alive as long as humanly possible.Nice, family-owned company. Brayden came out for a semi-annual maintence, but my time was up. He is young, but VERY professional and impressively competent! Answered all my questions, gave me his cell # to call whenever if I had any questions. All my options and answers to my questions were explained clearly.Kevin and Eliseo came out, on-time to replace the whole system. These guys worked all day, non-stop. Were very polite and focused on getting the work done. Put tarps down throughout the house, cleaned up everything and hauled the garbage away.And....their quote came in way under others - like in the $3-5k range lower!!Their service over the last few years has been exceptional. They call when they are on their way and I always feel their pricing and their work is fantastic.
Michelle Smith
Michelle Smith
1706901831
Raul serviced my heating system. He was very thorough and did a great job of explaining what he did.
Nancy Davidson
Nancy Davidson
1706893426
Great maintenance service for my heat pump! Raul shared helpful information and tips as well being professional, friendly, and courteous! Thank you, Reliance!
Clara Grove
Clara Grove
1706725951
How nice it is to get a technician that is knowledgeable and answers all our questions. Brayden was very polite and great at his job. I would highly recommend him and his company.
Bob Pastore
Bob Pastore
1706649384
On tim, very efficient. Really knowledgeable technicians.
Kevin Quintanar
Kevin Quintanar
1706646330
Marianne Cox
Marianne Cox
1706644914
Just had Raul out for a heating inspection and he is another fine employee of Reliance Heating and Air Conditioning. Polite, knowledgeable and punctual- what more could we ask for? Great company!Professional and efficient, on time for appointments. Daniel explained how our new Trane HVAC system will work. Enrique and Jose did a phenomenal job on the installation of our new system. Reliance Heating and Air Conditioning will be our go-to for all our HVAC needs
Juli Thompson
Juli Thompson
1706387320
Review has taken me too long but this company is amazing! My A/C went out in August 2023. They (Daniel salesman) came right away and gave me portable units to use until new unit could be installed. The day of install the service men (Kevin, Roberto, and Elise) were friendly, professional and fast. I have not had any issues at all. Thank you again for your professionalism and empathy during a tough time. Customer for life!
Angie Todd
Angie Todd
1706200937
Hi, are tech Raul was very friendly and spent the time to make sure our system was back to functioning properly. He diagnosed the issue very quickly, and was able to replace the sensor we needed. We have a new baby and he also did a carbon monoxide test all throughout the house to make sure that the air is safe.
Kurt Johnson
Kurt Johnson
1706110967
They have installed and maintained hvac units at our house. I appreciate them always solving the problem, but mostly appreciate their staff for always being timely, professional, and personable while working with us.
Frank Belurgi
Frank Belurgi
1706080179
Kevin and Eliseo completely removed my old HVAC system, and installed a new replacement. They were friendly, professional, and did a great job.
Super response. Needed someone ASAP due to mistakes incurred from another AC/Heating Company. All was promptly corrected in a short time. Came out next day and earlier then time promised. Aaron was very professional and brought with him the technical skills needed for the job and answered endless questions asked. Very happy and will be calling Reliance for my future needs. Highly recommend.
dry heat
dry heat
1705443589
Excellent friendly service. Found wiring problem, cost total of $200. Another company said I had major problems, recommended I replace the unit. Glad I got a second opinion from Reliance.Adding to my earlier review. I've had need of service including replacing my 23 year old unit and Reliance keeps raising there own bar. Their people are still as capable as ever and their professionalism is tops, and their efficiency is impeccable. I wish all service businesses would perform as well. Best in class.
R F
R F
1705186401
Absolutely outstanding experience with Reliance. Everyone from the owner to the installation team was fantastic to deal with. My parents had an older a/c unit go out, and we are out of state - Dalen and Daniel teamed up to quickly head out their house and assess the situation. They recommended a new unit, and were able to get it installed the next day, and significantly less than another company's estimate. The whole team was respectful of our aging parent's situation, and dealt with them in a truly caring manner.I would use words like integrity, professionalism, and exceptional customer service to describe this team. Thank you especially to Kevin and Eliseo for the fantastic installation experience. Their prices are very competitive and reasonable, and their responsiveness is notable.Thank you Dalen and everyone at Reliance! I strongly recommend you consider this company!
Cherie Stafford
Cherie Stafford
1705067818
Raul was so professional, kind, thorough, and explained everything so it was easy to understand. He went above and beyond.And Reliance has always provided excellent customer service. They extended their day to get my thermostat working on a day with very cold temps.I highly recommend both Reliance and Raul.
James Logan
James Logan
1704823462
Like to have same service man every time
Caleb Diercks
Caleb Diercks
1704820971
Reliance has done well every time we have worked with them. I have had the same technician out every time. Raul is always polite, helpful, and willing to answer questions. A nice change from some of what I have experienced over the years before Reliance.
Renee Resch
Renee Resch
1704308987
Emily Sitton
Emily Sitton
1704302916
Raul came out from Reliance and checked our unit as a part of a housewarming gift from the company. Raul took the time to explain and answer any questions and was a highly effective communicator. He wore shoe protectors and vacuumed up any mess he made while in the attic. Reliance is one of the best company’s we use and always on top of communication (letting us know when then tech is on the way and sending a picture of who will be coming to your house).
Daniel Thomas
Daniel Thomas
1703811805
I always get great quality of service and installation. Had them over 10 happy years! You can’t get a better company!
Theresa Robben
Theresa Robben
1703105882
Stanley Rowland
Stanley Rowland
1702678112
Sean Squires
Sean Squires
1702585788
Quick and easy service. We had a new unit put in by Reliance last year and couldn't be happier with it. They kept the old unit running well for as long as possible before that. Strongly recommend them.
Kendall Rodrick
Kendall Rodrick
1702426947
Kevin Roberto and Eliseo did an amazing job installing two new AC units for me. Daniel was very helpful in providing me with prompt quotes and working with me on financing options. The install team went above and beyond to get the job done quickly, professionally, and cleaned up the mess once the job was complete. I couldn’t have asked for a better experience.
In a pinch I contacted several companies to make an adjustment to my ductwork to accommodate a new kitchen vent hood. Daniel was extremely attentive and built my confidence in their ability to execute after exchanging a few text images of my project scope. He matched my sense of urgency by sending a Tech next day. Prior to arrival, I received a text with a description of my servicer Aaron. Upon arrival, I noticed how prepared he was applying shoe covers, a clean uniform, company marked vehicle and introduced himself. He was courteous and listened to all the details that concerned me! I would not hesitate to refer and use Reliance again!
mike wolfe
mike wolfe
1702413062
Axel was very professional and personable.He explained the results and gave beneficial tips.
Bill Oleson
Bill Oleson
1702073909
Your service was exceptional and they did exactly what I expected. I purchased my.HVAC From them and they have provided excellent service and are trustworthy.
Susan Landa
Susan Landa
1701985397
Julie ODell
Julie ODell
1701903157
Reliance technicians are always timely and professional.
Dan Bohnert
Dan Bohnert
1701809745
Brayden was super helpful and thorough on my service check up. We had a new central unit and mini split installed 18 months back and that experience was also excellent. Highly recommend Reliance and their team.
John Boland
John Boland
1701725030
sharon jones
sharon jones
1701717005
My folks have had Reliance for years. They have very good customer service. My folks are gone and I live in the house and after 20 years just put in an uptodate unit in. From Daniel to the gentlemen that installed the unit, there was great customer service, the men knew their job and finished in a timely manner. Everyone in this office have been very helpful over the years,. Thank you for your service, Sharon Jones
Dennis Burges
Dennis Burges
1701544194
This is the second time we have hired Reliance Heating and Air Conditioning. The first time they did duct work and we were so pleased we asked them to replace an ancient air conditioning unit with a new heat pump.Daniel worked with us to answer questions and was incredibly helpful throughout the entire process. Enrique and Juan were the installers on site and they were knowledgeable, professional and diligent.An AC/heat pump unit is a very big purchase for most homeowners and we feel we have a true partner in our relationship with Reliance AC! We highly recommend this company!
Thomas Decatur
Thomas Decatur
1701464121
Received excellent annual service check by Raul from Reliance. He tweaked the system to ensure an efficient running system. Definitely would recommend both Reliance and Raul for any HVAC service needs.
Timothy Burch
Timothy Burch
1701463372
The was on time and did a good job
M Sal
M Sal
1701105834
The company is reliable and efficient. I have been using them for the past several years and have never had an issue. Azel was my technician this fall and he was professional, detail-oriented and honest. I highly recommend them.
H Weber
H Weber
1701055976
The Reliance crew was super friendly and did an amazing install! We couldn't be happier with the service we received! I would definitely recommend!
Katie Cola
Katie Cola
1700681705
Great as always. I have been using this company for a few years. They are always professional and do great work. They are up front with pricing and maintenance. Easy to schedule appointments and always send out a reminder about appointment times and also send a text when the technician is on their way.Update: 11/22/2023:I have been using Reliance AC and Heating for a number of years. They are always wonderful. Christina works in the office and is always pleasant to deal with when scheduling service. Raul was my tech today and he was great, Very pleasant and personable. They always email an invoice asap for services performed as well as an email estimate for additional advised service. Reliance AC and Heating will continue to receive my business.
Timothy Walsh
Timothy Walsh
1700678197
Very professional, excellent service.
George Robson
George Robson
1700512212
Raul did a great job. Quick and efficient. Thanks 😊
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Air Conditioner Repair in Phoenix, AZ, AZ 85086

“From the very first phone call to the completion of the work, the staff was professionally and courteous. It was nice knowing that our A/C repair was completed by certified TRANE technicians. I would highly recommend RELIANCE HEATING & AIR CONDITION to everyone I know… thank you!!!”
- Alex G.

Gas Furnace Replacement in Phoenix, AZ, AZ 85083

“Kevin and Eliseo completely removed my old HVAC system, and installed a new replacement. They were friendly, professional, and did a great job.”

- Frank B.

Other Installation in Glendale, AZ, AZ 12345

“This is a test from BxB Media”

- Adam B.

Air Conditioner Replacement in Carefree, AZ, 85331

“Brayden came out to check our 3 year old Goodman A/C unit that was not cooling the house. After diagnosis he found a bad outside coil that was leaking refrigerant. The unit was still under warranty, but no parts were available. Brayden checked multiple sources for the parts and then gave us several options for repair. Unfortunately, we decided the best solution was to replace the whole HVAC system. Kevin ,Roberto, and Eliseo came to install our new Trane system. They did a very professional, neat, and clean installation. System is working great. This is the second time we have used Reliance for our HVAC needs and based on their service and professionalism, we will use them in the future! Thanks for a great job!”

- Keith W.

HVAC Installation in Phoenix, AZ 85338

“Used this company for years now! They are the Best. So Happy with their services and quality always! Can’t find Better anywhere. Thank You So Much! Dan & Sharon”

- Daniel T.

Air Conditioner Installation in Scottsdale, AZ, 85268

“We were extremely pleased with our experience with Reliance. Daniel went above and beyond to ensure we understood the process from beginning to end, and made sure our old unit would work until the new units could be installed. Jose and Enrique were fantastic in every way. They were incredibly pleasant, efficient, hard working, respectful, and just a joy to work with. We were almost sad to see Jose and Enrique finish the project because they are just wonderful people to be around. We highly recommend Reliance to anyone considering the services they offer!!”

- P B.

Heat Pump Replacement in Peoria, AZ 85383

“Today I had our Basement AC/Heat Pump replaced we took Dalen's advice and replaced it with a Trane XV 18 Variable Speed unit since I have been very happy with the other unit we replaced about 6 years ago.
The real reason for this review is to share how pleased we are with the professional service and the detail of the Installation. The work was performed by Kevin, Eliseo, and Roberto they were truly professional with the installation and the care they took in our home covering the floors, etc. They took the time to go over everything with me at the end.

We would definitely recommend This Company and this crew for your Heating and Cooling needs.

The Johnson's”

- Bobby J.

Ductless Mini-Split Installation in Scottsdale, AZ 85541

“I had a mini-split installed in my office in our garage. The guys did a great job The inside unit is a clean install. All of the outside wiring is clean
and encased in conduit. They did a great job cleaning up after they were done.

I highly recommend Reliance to anyone looking to have a mini-split installed.

I live in Payson.”

- Dave R.

Air Conditioner Installation in Scottsdale, AZ 85262

“We are so impressed with Reliance Heating and Air Conditioning! Absolutely everyone at the company that we had contact with from the office staff to Daniel who explained our new HVAC system to Enrique and Jose who did the install were courteous and professional. Enrique and Jose worked efficiently and cleanly. We were referred to Reliance Heating and Air-conditioning by Trane. Our first Trane system lasted 17 yrs so we wanted to go with a Trane system again. Reliance Heating and Air Conditioning will be our go-to for all of our HVAC needs.”

- Marianne C.

Heat Pump Installation in Glendale, AZ 85306

“Old School Professionalism is alive and well at Reliance.
Daniel set the Standard high with his thorough initial visit to Size and price the Job… Honestly winning over the previous bids on his professionalism alone.. and priced more than fair.
His team finished the job with Detail and care through the install process… That 5 ton Trane sure looks pretty on my roof !!!
Folks, honestly, thanks for keeping good ol fashioned service alive and well .”

- Steven K.

Need HVAC Service?

Contact the experts at Reliance Heating and Air Conditioning.

Call us at 602-944-9585!