Reviews

Debra Moorhead
Debra Moorhead
01:42 29 Jun 22
When our air conditioner stopped working in the middle of a June night, we called a number of AC companies. Reliance was the first to respond. Azel did the initial inspection and, even though it was late in the day, he alerted Daniel to our emergency, and he was at our door within the hour. Daniel took measurements, answered all our questions, identified the ideal replacement unit, helped with financing, and left us with a portable AC unit so that we and our dogs could at least sleep comfortably until our new unit was installed. Reliance provided service that was fast, courteous and drama free.
Mike Garcia
Mike Garcia
16:16 24 Jun 22
Joy Bianca
Joy Bianca
17:02 16 Jun 22
Update - we had to replace a heat pump, and Reliance came in with a very competitive bid. They did an outstanding job replacing the rooftop unit with a new 16 SEER unit.Older review from 2020We have dealt with several different heating & ac companies over the past 40+ years and have been very happy with the service that Reliance provides. The technician is very helpful, works quickly and answers any questions. Even when we called the office to ask extra questions one time, we were treated nicely and respectfully. They have been servicing our home systems for over 2 years.
D Pathio
D Pathio
02:12 09 Jun 22
I highly recommend Reliance. Everyone I have come in contact with is professional and available to answer questions. I am very happy with my new unit.
katiechristensen67
katiechristensen67
18:48 06 Jun 22
We have been using Reliance for about five years. Five stars. The best we have ever had. Pete and Katie Christensen
Eric Verska
Eric Verska
17:01 27 May 22
Dennis Britt
Dennis Britt
21:48 24 May 22
Fun Indeed
Fun Indeed
21:23 24 May 22
Great experience working with these guys, very professional and a pleasure to work with. I would not hesitate to reach out to them, Daniel is a real pro!
marci riley
marci riley
10:05 24 May 22
Dan A
Dan A
14:55 19 May 22
C Chavez
C Chavez
17:12 24 Apr 22
Used reliance to replaced my home ac unit. From day one Daniel was very responsive always answered all my questions and always kept me informed. The techs that came out to do the install were very clean, professional, and did amazing work. I’d recommend giving them a call for any ac needs
Bill brockhurst
Bill brockhurst
03:02 24 Apr 22
We found this company on Trane's website. We ended up replacing our ac unit and replacing the return and supply ducts and adding a larger duct to our family room. This was a truly outstanding experience for us with this company. From Ezel the repairman who 1st visited us to Daniel the consultant/ installation manager to the entire installation team, this was a first class job well done. This is a well run company, highly trained staff, very professional, no pressure and no nonsense. This type of work is not cheap, but I felt like I got good value for the money spent. i have already referred them to another member of my family.
Sherry Hartman
Sherry Hartman
02:46 22 Apr 22
Theresa Robben
Theresa Robben
19:46 14 Apr 22
The service from Reliance was excellent. Daniel answered all my questions and helped ensure that I had the perfect system for the extreme heat in Arizona. Enrique and Kevin installed my new Trane heat pump. They were professional, explained the process to me and made sure everything was done to perfection. I highly recommend the team of Daniel, Enrique and Kevin for any HVAC needs.
E. Chan
E. Chan
21:10 12 Apr 22
Family business that is honest, very professional, friendly and provides excellent service with fair prices. Definitely recommend them.
Andrew Layne
Andrew Layne
16:15 12 Apr 22
Sam Passmore
Sam Passmore
21:06 04 Apr 22
Very professional and I loved that they took the time to list out everything that I needed to either repair or replace my unit without pressuring me to do either or. I appreciate the thorough inspection and explanation I received, I will definitely be using them for all of my AC/HVAC needs moving forward!
Wendi Calder
Wendi Calder
20:47 30 Mar 22
This was my first time using Reliant, I was pleased with the service and Brayden was knowledgeable and professional in explaining things to me
peteyCLC
peteyCLC
21:46 24 Mar 22
They are top notch in every way! We would highly recommend Reliance Heating and Ac!😊
Penny Longnecker
Penny Longnecker
22:14 23 Mar 22
Reliance is a family owned business. I cannot find enough great adjectives to describe the care and attention to detail displayed by Brayden, part of the family. Besides his knowledge, he was patient and explained everything—sometimes twice if I needed it.So friendly. Their workmanship and products are top notch!
Judy Lohr-Safcik
Judy Lohr-Safcik
19:52 15 Mar 22
Luna Redcoat
Luna Redcoat
19:12 04 Mar 22
Great job from estimate to install! 10/10 would recommend
Mike M
Mike M
17:56 04 Mar 22
Azel was great; he is professional, courteous and thorough. Azel explained everything and went above and beyond. Reliance is the best HVAC company I've ever used.
Brendan Rojas
Brendan Rojas
17:27 04 Mar 22
Jesse Davis
Jesse Davis
17:47 01 Mar 22
Alicia Boxall
Alicia Boxall
17:09 01 Mar 22
Efficiency at its best! Came when they stated, did what they promised all at a good value!
scott james
scott james
21:09 27 Feb 22
Daniel and his team took great pride in cleanliness and quality of their work. They were helpful in scheduling the estimate and the installation, I definitely recommend Reliance
Richard Amatulli
Richard Amatulli
17:12 25 Feb 22
Sharon Ford
Sharon Ford
05:07 24 Feb 22
The team at Reliance are all class acts. I am so thankful to have such a great company that I can depend on for all of my HVAC needs. I have used this company for 10 years. There are professional, courteous, honest and caring about their customers.
J Rans
J Rans
20:32 23 Feb 22
Excellent product… excellent sales call by Daniel….excellent install of 2-air handlers, 2 -heat pumps by Jose and Roberto.
Bigman OC
Bigman OC
22:42 15 Feb 22
Courteous and efficient inspection
Greg Diede
Greg Diede
16:32 09 Feb 22
carlin hannosh
carlin hannosh
23:13 07 Feb 22
Reliance air has been the company I go to for all of my HVAC needs. I first met Dalen about 6 years ago. From the moment my husband and I met him we knew we found the right company. You cannot go wrong with this company. They are first and foremost Honest! They are professional and informed. I have been very pleased with this company. You won’t be sorry for using them. Everyone with the company is amazing. Thank you
Carol Dopkin
Carol Dopkin
17:26 01 Feb 22
Loren Braud (Luckycat)
Loren Braud (Luckycat)
19:52 20 Jan 22
Heating unit failed, but Reliance swiftly and cheerfully repaired under warranty. Fast and efficient, all Covid protocols were followed.
Rochelle Barnes
Rochelle Barnes
19:53 20 Dec 21
Richard Sheats
Richard Sheats
03:19 14 Dec 21
Reliance Heating and Air Conditioning are the best in work. They did fast as fast work is quite impressive.
Jennifer Setter
Jennifer Setter
02:47 09 Dec 21
We recently contacted Reliance Heating and A/C to get a quote for installing new ducts and vents. From the first call, Reliance was very responsive; Daniel arrived the next day to talk with us, and he did his homework beforehand, was totally prepared and answered all our questions. The team that did the duct install was very professional, they showed up when they said they would, and cleaned up thoroughly at the end of each day. We are more than happy with the end result, and highly recommend Reliance.
Darryl K
Darryl K
23:34 22 Nov 21
We were very happy with the overall estimate and installation of a new HVAC system for our home. They provided answers to all of our questions, and were able to schedule us the same week for the install. The installation went smoothly, and they were masked anytime they entered our home. The thermostat install was quick, and they demonstrated the various features of the unit.
Robert Steinbrink
Robert Steinbrink
16:05 18 Nov 21
Extremely pleased with both the serviceman, Brayden and the prompt and courteous service provided.
Craig Cassidy
Craig Cassidy
18:47 29 Oct 21
Another excellent experience with Reliance! We could not be happier with the service and assistance!
Nick Joannides
Nick Joannides
19:06 28 Oct 21
Robert Powell
Robert Powell
21:45 20 Oct 21
Brayden was on time, professional and VERY knowledgeable. He is a true asset to the company. I would use Reliance again!
Steve Virissimo
Steve Virissimo
19:19 11 Oct 21
Neil Fortune
Neil Fortune
18:40 08 Oct 21
Tim Jackson
Tim Jackson
16:54 29 Sep 21
Geoffrey was knowledgeable courteous and professional.
Lexie Hagel
Lexie Hagel
21:22 22 Sep 21
Reliance has been great! We have used them over the past few years to maintain our system and recently replaced our AC unit. They are always very professional, clean up after work and responsive. Highly recommend using them for any maintenance, insulation or installs.
Rhoady Howe
Rhoady Howe
21:54 17 Sep 21
Geoffrey showed up on time, had his shoes covered, clean uniform tucked in, a friendly smile, and got right to work by listening intently to my description of the problem. After looking at our unit, he told me he needed to go in and out, asking my permission, and within 35 minutes had the unit working and back online after replacing a failed component. I especially appreciated Geoffrey's communication skills, and "look you in the eye" honesty. Reminded me of the great service you used to get in the old days. Thank you Reliance and thank you Geoffrey. Highly recommended.
Suzanne Martin
Suzanne Martin
20:23 14 Sep 21
Of course our AC died on a Friday August 13th, approximately at 5:15 PM. Daylen called back immediately. We scheduled a Monday morning appointment. Complete unit was ordered and installation began Wednesday at 7:00 AM. Enrique worked all day with his assistant Kevin and finished at 4:30 and VIOLA we had wonderful AC. Very clean, careful, and utterly professional. Will definitely recommend them to everyone and definitely seek them out when other needs are warranted. OMG I almost forgot Daniel, he was the lead and our Knight in Shining Armor. Be weary of other AC companies out there. NONE can compare to Reliance.
Eduardo Serino
Eduardo Serino
14:20 08 Sep 21
Trevor Baker
Trevor Baker
22:55 01 Sep 21
joyce kressler
joyce kressler
03:35 01 Sep 21
This is a family owned business that shows pride in attention to detail, high level of professionalism, and thoughtfulness for customer needs. We have used Reliance for service, maintenance, new installation and even the removal of a desert packrat nest inside one of our units! Consistent responsiveness, quality and service.
jacky carrillo
jacky carrillo
23:26 27 Aug 21
Never had service from this company but one of your trailers almost ran me off the highway today when he sped up and didn't let me merge into the lane almost causing me to ram first into a larger trailer in front of me just 10 minutes ago from today 8/27/21
Susan Landa
Susan Landa
18:37 26 Aug 21
Dave Puma
Dave Puma
18:02 16 Aug 21
Jackie LeNoble
Jackie LeNoble
23:38 13 Aug 21
My AC started not cooling but running constantly. I called at 4 pm on Thursday and there was a repair man here by 830 Friday morning, even in the middle of summer.My family has been a customer for over 25 years; dating back when the father owned the company, through Dalen coming out to help, to now his son working in the business. This is a great family business and all their employees treat you with respect and empathy. I wouldn't recommend anyone else!
Veronica Quednau
Veronica Quednau
16:11 13 Aug 21
Peter J. McSorley
Peter J. McSorley
20:52 06 Aug 21
Great service by Brandon very professional I will sign up for maintenance plan for my 2 AC units. I would highly recommend them for any AC units repairs and maintenance and new installs.
David Hill
David Hill
16:36 05 Aug 21
Great company. Have used for over 30 years.
Odin Benbow
Odin Benbow
15:42 03 Aug 21
Keri Little
Keri Little
21:52 28 Jul 21
I was impressed by their quick response to my email and follow up phone call the next morning. That was just the beginning. The technician was courteous, knowledgeable and highly competent. He diagnosed the problem quickly and did the repair. They are affordable and offer a maintenance program that offers a great product at a great price. I highly recommend them!
Mike Millspaugh
Mike Millspaugh
19:25 21 Jul 21
Azel did an awesome job repairing our Air Con system. He was on-time, friendly and professional. Congratulations to the person who is responsible for hiring technicians at your company. Yes, of course I will not hesitate to recommend Reliance AC to my family and friends.
Laura fulton
Laura fulton
20:13 20 Jul 21
Reliance was thorough and explained any concerns I had. Did a complete inspection of my AC and communicated well.
Robert Stewart
Robert Stewart
16:55 17 Jul 21
We have used Reliance Heating & Air for at least 10 years. They are professional, competative and thorough. We recently had our A/C go out during the hottest part of this summer (2021) and they quickly helped to replace our A/C and get us back up and running. The process was explained clearly, they showed up when they said they would. They were respectful of our property and even offered to wear shoe coverings when needing to enter the home. We frequently recommend them through the NextDoor App and will continue to recommend their company. Once you use Reliance Heating & Air you will be reluctant to call anyone else.
Jamie Rothschild
Jamie Rothschild
18:25 10 Jul 21
For anyone that might believe customer service is a dying art, this company will prove it is very much alive and well! The owner, Dalin, and his family and team could not be more responsive or professional in everything they do. We met them years ago when we had a dying air conditioner and rather than try and sell us a new one, he invested a ton of time to keep it up and running for at least another season and it cost a mere fraction of what a new model would. When it finally came time to purchase a new one, Dalin showed us all of the options that would best suit our needs and educated us patiently so that we did not pay for items, or upgrades, that would not benefit us. By doing so in an ethical and honest manner, he saved us a tremendous amount of money from what other companies tried to charge us. When it comes to vehicle and air conditioner repairs, we always used to feel at a disadvantage because we did not know much about those items. Working with Dalin and his team has given us complete confidence that we always receive the best service, the best price, and the most honest and ethical service we have ever received. We cannot refer him strongly enough to friends and family.
Steven Weber
Steven Weber
18:18 09 Jul 21
Highly recommend! Scheduling was very simple and the technician Azel was very professional and courteous and explained everything very thoroughly. Best experience with an AC company that we’ve ever had.
Jack Coito
Jack Coito
22:36 02 Jul 21
DAVID NIGGL
DAVID NIGGL
21:30 24 Jun 21
Brayden deserves five stars.He resolved my a/c problem within minutes.He was very knowledgeable and willing to share helpful tips for the future.I am fortunate to have called Reliance.I won't lose their number.Thx, again, Brayden
Ashley Esteban
Ashley Esteban
20:36 22 Jun 21
Nancy Davidson
Nancy Davidson
21:40 21 Jun 21
Absolute pleasure to work with Reliance Heating And Air Conditioning! Exceptional employees who are responsive, knowledgeable, and very professional every step of the way.... from diagnosing the problem with my old heat pump to installing my new one. I highly recommend them!
stacy powell
stacy powell
23:42 19 Jun 21
Molly Kellor
Molly Kellor
16:33 19 Jun 21
I cannot give enough praise to Reliance Heating and Air Conditioning....As a new home owner in a recently built home, I never expected to need service on my air conditioning!! However, my unit suddenly stopped working on what was of course the hottest day of the year so far, at 117 degrees!! After spending all night without air conditioning and making at least a dozen frantic calls and leaving messages with multiple companies, Reliance was able to book me FIRST THING that next morning. They gave me a 3 hour window estimate for arrival but the technician arrived at the very start of the 3 hour window, thankfully, as my condo was already 91 degrees inside! Azel, my technician, was extremely professional and courteous of my home and took time to answer all of my questions. My unit was back up and working in less than an hour, and he even discovered that the part he had to replace was still under warranty, so obviously looking out for the customer!! I would highly recommend this company based on my experience...
carol francis
carol francis
04:55 19 Jun 21
Jeffrey did a great job!
Holly Lewis
Holly Lewis
05:37 17 Jun 21
Su Paetz
Su Paetz
04:27 17 Jun 21
Our Tecnician was Brayden and he is awesome. It was a record breaking 115 degrees today and our a/c stopped blowing cold around dinner time. Oh no! External fan motor bearing bad shape and it overheated shutting the system down. Brayden made the afterhours service call with 30 minutes, accurately diagnosed the cause, had the right motor on his truck, and had it replaced and cold air blowing in leas than an hour. Brayden was totally courteous and professional and literally saved our lives. We will be doing all ongoing service with Reliance Heating & Air Conditioning and highly recommend them!
Scottee Barry
Scottee Barry
01:52 17 Jun 21
Wow! I was so impressed with this company today. Prior to the tech coming out, they sent a text with his picture and a little bio about him. This was something I hadn't seen before and it made me more comfortable. The tech was detail oriented and clearly explained the problem. I called this company because they sponsor my son's school basketball team. I will totally use them again!
Jessica
Jessica
20:34 16 Jun 21
My AC went out in the middle of the night. I called first thing and they quickly rearranged the schedule so someone could get here mid-morning. Brayden arrived as soon as he could. He was very knowledgeable and professional. He fixed the issue after some diagnostic and I could not be happier. Absolutely recommend.
Mark Korthals
Mark Korthals
17:51 15 Jun 21
Was extremely pleased with our whole experience from the installation of our new Nest to the follow up check of the AC unit. The techs were very polite, informative and most importantly on time. Highly recommend Reliance for all AC needs.
Lisa Graham
Lisa Graham
00:28 15 Jun 21
AMAZING CUSTOMER SERVICE!! Came out the same day I called after our AC went out leaving us without AC in 110 degree AZ weather.....Stellar professionalism and most importantly, thorough and expert diagnosis and repair of our issue..They have a client for life....
James Strickler
James Strickler
22:31 14 Jun 21
Kelly Chaet
Kelly Chaet
16:34 14 Jun 21
They installed new AC units for us last year which are great products. This company is professional and reliable, they have kind employees.
Micheal Carrel
Micheal Carrel
22:43 12 Jun 21
Brad Perrin
Brad Perrin
17:17 10 Jun 21
I have been a Reliance Heating and Air Conditioning client for several years. I won’t let anyone but them work on my unit. Geoffrey has been our regular technician since day 1. He is personable and does outstanding work with the highest integrity. I have recommended them to several neighbors and all of them have had great service and installs.
Jon Engebretson
Jon Engebretson
17:19 09 Jun 21
Geoffrey was very professional. He sent me a text when on his way. He performed A/C checkup and then described to me in detail his analysis of our cold air return filters. Excellent! Thank you, Geoffrey and Reliance! Jon
Steve Penn
Steve Penn
19:39 07 Jun 21
deborah self
deborah self
23:59 04 Jun 21
John Voita
John Voita
20:31 04 Jun 21
Unfortunately I’ve had to deal with A/C problems in the past and varying technicians. I’ve never had a better experience than with Geoffrey. He was informative and personable, all while working in the Arizona heat. It was greatly appreciated.
Kelly Mershon
Kelly Mershon
01:47 03 Jun 21
Isabel Avila
Isabel Avila
17:16 02 Jun 21
avila gomez
avila gomez
17:15 02 Jun 21
Jonathan Schaub
Jonathan Schaub
21:52 27 May 21
These guys are fantastic! Daniel did a great job walking us through the different options we had and the costs, etc. for each. They were flexible with us when scheduling the install and I received a text confirming the appointment that included a picture of the crew. They arrived on time and were professional and courteous. They took great measures to cover and protect the floors, etc in our house. They worked quickly and efficiently and gave us a thorough explanation of all the work was done and the costs and coverages. The new unit has the house cool and comfortable and is practically silent. We’re completely satisfied with Reliance and would gladly recommend them to friends and family.
Matt G
Matt G
04:33 22 May 21
Courteous, responsive, honest. Reliance continues to be my first call whenever I need service.
barbara castro
barbara castro
17:42 21 May 21
Geoffrey is knowledgeable and professional and always performs all parts of his job above satisfaction. Reliance Heating is good at emergency work too.
Mike Borowski
Mike Borowski
00:46 20 May 21
What a WONDERFUL experience from quote to cleanup. Daniel listened to our needs and was transparent with information so we could make an informed decision. Install was a breeze with Jose and Roberto... so professional, polite, and hard working. I have never had a HVAC install be so quiet. Everything was immaculate when they were done, too. They took the time to explain the thermostat and answered our questions. Hands down the best experience!
Jeffrey Krohn
Jeffrey Krohn
22:41 18 May 21
They were very professional and performed the repairs promptly.
Craig Parr
Craig Parr
20:47 17 May 21
Brayden was on time and professional. He suggested additional maintenance items in addition to what was needed to get my AC back up and running but wasn't pushy at all about it, taking no the first time. I've had companies try to scam me and have scammed family members in the valley with similar repairs with outrageous prices but Reliance's prices were very reasonable, the quality of the service was great and I will be using them for all of my future HVAC needs.
Ken Benfield
Ken Benfield
16:19 15 May 21
Gwen Holtman
Gwen Holtman
21:43 14 May 21
Mark Heisey
Mark Heisey
00:16 08 May 21
Professional know how with integrity, that's what I value when it's time to have my HVAC system serviced. Brayden was courteous and efficient in performing my HVAC maintenance and clearly explained what was needed. I have been a Reliant Heating and Air Conditioning customer for about 15 years. They have earned my respect and gratitude for their exceptional service.
Jodi Heisey
Jodi Heisey
21:02 07 May 21
Suzanne Keye
Suzanne Keye
19:02 07 May 21
Geoffrey of Reliance Heating and Air Conditioning was very professional and timely. I am very happy with the service from Reliance over the years and highly recommend them.
John Nedin
John Nedin
15:58 05 May 21
Ken DeMas
Ken DeMas
19:34 04 May 21
I have been using reliance refrigeration since 1984.Great service at a reasonable price.Dalen has a lot experience and knowledge regarding your air conditioning needs.Geoffrey did spring maintenance on our unit.Unit is working efficiently.
Michael Krugly
Michael Krugly
01:45 04 May 21
The installation performed in October 2020 was outstanding.
CJ Ahir
CJ Ahir
23:05 29 Apr 21
I appreciate that I get the same technician Geoffrey for the services which he is friendly and efficient.....
Mary McKelvey
Mary McKelvey
19:24 29 Apr 21
Adam Mohney
Adam Mohney
16:47 29 Apr 21
I have lived in the Valley of Sun for 50+ years and have seen a lot of HVAC contractors come and go and I finally have a company that I can recommend to everyone. Michelle and Dalen have instilled a level of service and integrity in their technicians that is unmatched. Thank you.
Karin Mohney
Karin Mohney
02:47 29 Apr 21
This company is superior to all others. The service was professional, honest and on point. I would rate it an A+.
House Family
House Family
19:21 28 Apr 21
Dan
Dan
19:36 26 Apr 21
Excellent service. I have used them for 8 years and would highly recommend them.
Jonathan Burge
Jonathan Burge
01:03 24 Apr 21
Dalen and his staff are great. Today, Brayden serviced our units. He was professional and courteous, but most importantly knowledgeable about the things that matter. Thanks for a job well done.
Jonathan Sims
Jonathan Sims
00:03 23 Apr 21
Shelley A. Smith
Shelley A. Smith
22:49 21 Apr 21
I have been in my townhome for 30 years. I have been using this company for about seven years and I wouldn’t call anyone else. They are the best-efficient, professional, trustworthy and their office staff are helpful and prepared.
Josh Hart
Josh Hart
00:08 21 Apr 21
Andrew Abbott
Andrew Abbott
23:29 19 Apr 21
Geoffrey just came and serviced our unit so we’re prepraed for “winter”. As always, clean, quick and professional! I’ve had them over to service and repair several times and all of their employees are just outstanding. My wife is a big fan too. Even sent them to my brother in law who had several companies try and fix his unit last summer. Reliance had it up and running in an hour. They are just solid people.Just want to update on my original.... Geoffrey is still the man. On time, clean, precession and excellent work. 4-19-21
Paul Tavares
Paul Tavares
00:34 18 Apr 21
john desposito
john desposito
18:38 17 Apr 21
Reliance as a company is second to none. Their personnel are professional, experienced and care about what they are doing. From the time their salesman Daniel came to see us to the completion of the installation it was a pleasant experience. Following the installation Daniel came by to make sure all was well.Reliance pricing was competitive and the product delivered and installed was a Trane. What else is there to say.I recommend Reliance over any other HVAC contractor.
Bunny Campin
Bunny Campin
17:30 17 Apr 21
Tech was courteous and very professional
Sean McGever
Sean McGever
00:27 16 Apr 21
We needed to replace our two units that had the old Freon that isn't available anymore - Reliance did an excellent job and I highly recommend them.I asked several friends on social media and elsewhere who they recommended because I knew this was going to be expensive and I don't have the time to be involved with the minute details. After receiving several leads and investigating their reviews online I got a couple quotes. We also live in a subdivision where all of our homes were built in the same few years so I've noticed all the local companies updating our neighbors AC's in the last few years.Reliance wasn't the cheapest but it also wasn't the most expensive. It was the best. You can get a cheaper quote with a one-person company if you want - that can be a good option for some people - but my family wanted the confidence and support that comes with a larger company.The salesperson Daniel came right on time, was professional, and answered all my questions (I used to be a mechanical engineer so I definitely had questions). He explained the cost/benefits of one-phase, two-phase, and variable speed options. We didn't go for the most expensive option, Daniel helped us find the one that fit our family and budget. He wasn't "salesman-y" at all - definitely low pressure and knew what he was talking about. We felt so good that we made our deposit the same day.The day before our install, our neighbors had their AC units replaced. Same house as ours. Their company came with three big trucks, 5-8 guys, and there was stuff all over the lawn and street - it was a mess for 2-3 days.When Jose and Roberto arrived in one truck, yes just two installers, I was a bit worried. Turns out, I had nothing to be worried about. They were professional, hardworking, answered all my questions with ease, and polite. They were so quiet that all of my Zoom meetings didn't even know all the work being done at my house. They were finished in one and half days.My experience was off the charts. My wife and I feel great about our experience with Reliance.
Sue Coffee
Sue Coffee
18:53 15 Apr 21
Jane Word
Jane Word
22:01 14 Apr 21
Reliance came out to install a new thermostat and the technician was Very knowledgeable and professional. He wore shoe covers keep my house clean. He explained everything he was doing and even noticed something might be starting to fail on my AC unit that he investigated. He cleaned up everything and was very polite. Their fees are very reasonable.I would definitely use them again.
E Powell
E Powell
19:50 14 Apr 21
Les Fisher
Les Fisher
20:58 12 Apr 21
Brad Hall
Brad Hall
21:08 01 Apr 21
I like these guys! They do good work, and they’re reliable. Highly recommended.
Joe G
Joe G
19:46 01 Apr 21
dan brooking
dan brooking
22:54 31 Mar 21
Company is very professional and competent. Geoffrey is an outstanding representative for the company.
Steven Sheets
Steven Sheets
19:51 29 Mar 21
Craig Osten
Craig Osten
20:47 26 Mar 21
Very professional. Explained things very well. Will continue to use them.
Tamara R. Hay
Tamara R. Hay
22:57 24 Mar 21
Ricardo Zeman
Ricardo Zeman
18:39 24 Mar 21
Barbara
Barbara
16:34 19 Mar 21
Kim Taha
Kim Taha
20:40 01 Mar 21
This company brings their A Game!! Exceptional in every regard! We replaced 3 heating/cooling units. The phone call to the office to schedule was handled in a professional and helpful manner. Daniel provided our estimate. We appreciated his knowledge of the products available, as well as the process. He also provided skilled oversight of the job. Jose and Roberto tackled our 1st units. Enrique and Azel handled install of the 2nd and 3rd units. The installers worked hard all day long until the job was expertly completed. Impressive!!Reliance Heating and AC staff clearly take pride in their work, are highly competent, and deliver outstanding customer service. We appreciated that each day, prior to arrival at our residence, notice was sent via text that the crew was on its way. Everyone wore “booties” when in our home. Since the work was done during a pandemic, everyone wore masks consistently.We thank each individual that worked on our job! You all did outstanding work, demonstrated an impressive work ethic, and provided exceptional customer service. Your professionalism is top shelf.
Jasmin Ahmetovic
Jasmin Ahmetovic
22:03 20 Feb 21
Very reliable company.Very pleased with the service. Customer service , technician and installers very proffesional.
Shawn Neill
Shawn Neill
19:26 17 Feb 21
Our experience with Reliance Heating and Air Conditioning was outstanding. Our technician, Geoffrey, was knowledgeable and explained in detail all of our options and went above and beyond! Great Customer Service! We look forward to using you for all of our A/C needs. We would absolutely recommend to all of our family and friends. Thank you. Very Satisfied Customers
Terry Sherman
Terry Sherman
00:05 17 Feb 21
Reliance has been my go to heating and air conditioning company for the past 18 years. They have provided excellent service at a fair costs and would highly recommend them.
James Logan
James Logan
17:45 21 Jan 21
mike thompson
mike thompson
23:24 15 Jan 21
Just had a great experience with Reliance installation of a new A/C solution. The whole process was easy, (I just put my trust in this family owned business), but our installation team really stood out. These guys worked non-stop for two days, cleaning up behind themselves the whole time. Very impressed.
Joe Alexander
Joe Alexander
21:13 11 Jan 21
Parke Hautem
Parke Hautem
18:49 06 Jan 21
New system installed. All personnel interacted with were personable, helpful, and knowlegable. Arica, Geoffrey, Daniel, Jose and his coworker.Commitments were met, installation was quick and tidy. Pricing was competitive. Customer service is outstanding. I would highly recommend this company.
Harold Pack
Harold Pack
20:34 04 Jan 21
My furnace is now working properly, following the repair.
Walter “MrTink76” Tienken
Walter “MrTink76” Tienken
02:54 30 Dec 20
I called for AC/Heat maintenance and Reliance had someone here within 45 minutes! Brayden was extremely professional and courteous. He went above and beyond. We discovered my compressor was pulling a higher-than-recommended amps and we installed a booster unit. Very satisfied with service and value. I will be using Reliance for all of my HVAC needs in the future.
Ruff-N-It Ranch Arizona
Ruff-N-It Ranch Arizona
22:50 18 Dec 20
Outstanding service and attention to detail. After 24 years in the military, I have found most companies just don't do things as nicely as I would like them. Seems most want to make the big money but do not want to take the time to do things correctly. I was so pleased with the Reliance Heating and Air. Dalen (Owner) assured me that his guys would go the extra mile to take care of my home and install the equipment with care. I was prepared to be unhappy (Mostly, just because that's me). i was pleasantly surprised when the two installers, Enrique and Jose' arrived, they even arrived on time. They took the time to spread tarps protect the areas they were going to work. This was a complete A/C install so requiring a good portion of the day. I was called away for work while the installers were still in my home. I had no choice but to provide them with the code to my garage and leave them with access to my home so the installed could be completed. I returned from work that evening, the garage door was shut, my floor was swept, doors and lights shut off. It was hard for me to tell anyone had even been there. The AC/Heater has performed flawlessly. I am very pleased with the reliability, cleanliness and truly, attention to detail that Reliance took, not only with my home but the install of the equipment. If you are anything like me and want a good job done for the money you pay. I assure you, you wont go wrong using these guys. Thank you Dalen and your team for making me feel really good about choosing your company and the equipment you recommended. Please pass on my thanks to the two installers and wish everyone in your office a Merry Christmas.
Judy Hertrich
Judy Hertrich
00:40 18 Dec 20
Everything is restored to normal. Thermostat was replaced relatively quickly and unit is working fine. Service tech was courteous, friendly and knowledgeable.
jeannie duncan
jeannie duncan
15:51 17 Dec 20
Josea, Enrique, and Louis were very professional, courteous, and cleaned up everything before they left. Great guys!
Steven Hay
Steven Hay
05:37 16 Dec 20
Have used these guys for a couple of years now and my parents have used them for about 8-9 years. Honest, solid company that strives to do things right and are good at what they do. Price is competitive, appointments are kept, communication is good, employees are considerate, what more could you ask for?
laurel van halderen
laurel van halderen
01:00 16 Dec 20
Gary Cohn
Gary Cohn
16:00 15 Dec 20
Maria Arandia
Maria Arandia
14:53 15 Dec 20
ngordon87
ngordon87
14:43 15 Dec 20
Early morning I woke up to find my a/c was no longer working. I called them and they were able to get someone out within hours! They were polite on the phone, and even sent a text with a picture of the technician coming by. Once the tech was here he diagnosed it and explained in detail what was wrong. He fixed it short term and described my options moving forward. I already knew I needed a new unit but hoped it would get me through this summer. Another gentleman came by and went into detail about their Trane systems. We decided upon one, and to my surprise it was installed next day! The install crew were professional and even tried to stay as quiet as possible since they noticed I was working from home. I am so fortunate to have found this company and have already recommended them to my friends and family! They are very knowledgeable, kind, and down to earth. I am happy with who I chose for my a/c needs.
Allen Neely
Allen Neely
14:42 15 Dec 20
Dan Grimm and the whole AC team is great. After interviewing 5 other companies we decided to have Reliance do the work and it turned out great. The installers spent about 6 to 7 hours on each unit. Cleaned up after themselves and shut the door as they came in and out. So if I had to do it again I would call Dan and the rest of the Reliance team.
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Heat Pump Installation in Phoenix, AZ, AZ 85024

“Reliance Heating and A/C installed a new Trane Heat Pump and Air Handler in my townhouse. Daniel was very professional and helped us determine the appropriate system for our needs. The crew showed up on time to do the installation. They were clean and efficient. They had the systems installed and running in a few hours. They cleaned up and hauled all the old equipment away with them. Very thorough and complete systems check upon finishing the install. Pricing was competitive with other Trane installers we checked with. We will use Reliance for our future HVAC needs. Thanks for a great job!”
- Allison W.

Air Conditioner Replacement in Phoenix, AZ, AZ 85032

“" Johnny On the Spot"
This is why we have been associated with Reliance for the last 35 years , my ac and heat went out on Wed. 3/9 and we called it in and later that afternoon Reliance was at our front door. We were advise that a replacement was needed after 12 or so years ,so Daniel and crew came out and advised what a new replacement was needed and on Friday 3/11 the crew showed up and replaced the unit with no hassles or problems and were don't in no time.
Thank you Reliance your a life saver , don't know what I do with out you. Keep up the good work.”

- Sue Ann & John C.

Air Conditioner Replacement in Phoenix, AZ, AZ 85022-2070

“Enrique and Kevin did a great job replacing our old air conditioning system. They did a great job and were so quiet, we couldn't even tell they were here working. They were courteous and very professional, answering any questions we had. Enrique explained everything and answered any questions we had. They cleaned up any debris left from their work, leaving our home, inside and outside, as if they had not been here. When Daniel visited to make arrangements to set up the installation, he was also very courteous, professional. We definitely recommend them to anyone needing their services.”

- Don and Margie L.

Air Conditioner Replacement in Surprise, AZ, AZ 85388

“From the quick office response, call from Dan and prompt visit by Dan the experience was trouble free. The installation crew were very polite and professional, protected my floors, cleaned up and actually put things back that had to be moved!! Wonderful company and highly recommend them!!”

- christopher w.

Indoor Air Quality Maintenance in Phoenix, AZ, AZ 85032

“Azel is a top notch service representative of Reliance. He is friendly, great listener, and explained clearly the work he did and will be doing in the future. Thank you for sending him to us for our services!”

- William P.

Air Conditioner Repair in Phoenix, AZ, AZ 85024

“Fast, Friendly!
My house was @ 100° with 3 kids. Axel Got the call at the end of the day and still came right over.
Fixed the problem with in the hr.
I’m in the service industry I know good service when I see it.
Thank you!”

- Joseph K.

Air Conditioner Repair in Glendale, AZ, AZ 85310

“My A/C stopped working late Sunday night. I called Reliance on Monday (Memorial Day no less) & leave a message for help. Five minutes later, I get a very welcome return call from Dalen, who comes outs within the hour & repairs the unit! Dalen, I cannot truly express how grateful I am for your dedication, honesty, integrity, work ethic & knowledge of the product/industry! You have a top notch company, started by your father, taken over and carried on by you! I've been utilizing Reliance Heating & Cooling for 15+ years and will certainly continue to do so moving forward! Thank you!”

- Gary A.

Air Conditioner Installation in Phoenix, AZ, AZ 85032

“Enrique and Kevin showed up exactly when they said they would. They introduced themselves and were very friendly. They took the time needed to do the job correctly and professionally. They were very open to questions. I will definitely recommend Reliance to anyone I know that needs air and heating services.”

- Laurie W.

Air Conditioner Maintenance in Phoenix, AZ, AZ 85017

“Geoffrey and Azel arrived at the beginning of the time slot given to me. Geoffrey had serviced my unit one time prior. Both men were professional and pleasant, giving not only thorough service, but also a detailed explanation with data and photographs as to the work performed. I have been using Reliance Refrigeration for almost the entire 36 years that I have owned my home and would highly recommend them to anyone as a trusted company which operates with honesty and integrity.”

- Lynda S.

Professionalism, Punctuality, Quality, Responsiveness, Value

This company brings their A Game!! Exceptional in every regard! We replaced 3 heating/cooling units. The phone call to the office to schedule was handled in a professional and helpful manner. Daniel provided our estimate. We appreciated his knowledge of the products available, as well as the process. He also provided skilled oversight of the job. Jose and Roberto tackled our 1st units. Enrique and Azel handled install of the 2nd and 3rd units. The installers worked hard all day long until the job was expertly completed. Impressive!!

Reliance Heating and AC staff clearly take pride in their work, are highly competent, and deliver outstanding customer service. We appreciated that each day, prior to arrival at our residence, notice was sent via text that the crew was on its way. Everyone wore “booties” when in our home. Since the work was done during a pandemic, everyone wore masks consistently.

We thank each individual that worked on our job! You all did outstanding work, demonstrated an impressive work ethic, and provided exceptional customer service. Your professionalism is top shelf.

Need HVAC Service?

Contact the experts at Reliance Heating and Air Conditioning.

Call us at 602-944-9585!