Reliance was fantastic. Raul was the technician they sent out and he did a great job, took his time and explained everything he found, including some things he found that a prior AC company that looked at my system had done a sloppy job with (leaving the air handler unit in the attic space unsealed which meant I was air conditioning the attic space and failing to properly seal the outdoor blower motor after servicing it which could have led to the need for more significant repair bills in the future). Raul resolved both of those things in addition to the maintenance services he provided. I will be using Reliance exclusively from now on for all of my heating and cooling needs.
We were in great hands with Reliance! As first time home owners, we were lost with other AC contractors coming out and telling us different quotes and feedback. One was super expensive and another was much cheaper and trying to sell us a unit that was going to be out of stock soon. Reliance was in the middle, price-wise of the other 2 companies, but with a much more efficient and longer-lasting unit. Daniel came out same day to look at our system and communicated honestly with us the whole way. He was professional, kind and responsive. Kevin and Eliseo were also prompt and professional on install day, showing up right at 7am and leaving earlier than expected! Calm your worries and trust Reliance with your next AC unit install!
New HVAC install with duct work. Fast response, personable and friendly company. Work was done within a week of first call, install was completed in one day, worked through rain.Appreciate this business and will be getting maintenance performed by them in the future.
On-time, friendly, knowledgeable. Definitely recommend this company.
We would highly recommend Reliance Heating and Ac!😊 We LOVE everything about them…excellent service and employees!!! The best!!!😊
GREAT CUSTOMER SERVICE! Highly recommend them to anyone.
Raul arrived at designated time and performed a thorough inspection of our units. He found a problem with our ecobee unit and replaced it at no charge. His service was above and beyond what we expected.
Reliance Heating and Air Conditioning. Is what I was looking for. They really stay true to their name, finding somebody reliable is really hard in this day and age and they showed up in all the right categories for me! Brayden was my sales consultant and he was flawless with his knowledge. I had a few other quotes and HVAC company come and check out my unit but it was easy to trust him and he made my purchase easier than any other company!Keep up the good work!
I would highly recommend RELIANCE HEATING & AIR CONDITIONING they inspire confidence through service and professionalism.
We had only the best experience with Reliance AC, they are a family run business the owner Dalen is reliable and dependable and always has gone above and beyond whenever we needed them. We would highly recommend using them!
I can't say enough great things about Reliance Heating and Air Conditioning. From their systems and processes to their expertise and quality work to their kindness, responsiveness, and care, I couldn't ask for more to ensure that my heating and air are in top shape. Azel has been to my home twice, and he deserves special mention for his consistent excellence and quality care in explaining everything I need to know to feel safe and comfortable! Then, to top it off, I had a gas issue, and Dalen ~ owner, checked in with me too, making sure that I knew they were focused on the best possible outcome. All of this combined is the perfect formula for success and sets Reliance apart from all other service companies in Arizona. I am most grateful! Without hesitation, I highly recommend Reliance Heating and Air Conditioning to anyone seeking maintenance, service, and replacements.
My experience was beyond my expectations We purchased 2 new replacement ac units. The whole process from beginning to end of installations was commendable.
Reluctantly had to replace my AC/Furnace.This company has been servicing my +20/yr old system and keeping it alive as long as humanly possible.Nice, family-owned company. Brayden came out for a semi-annual maintence, but my time was up. He is young, but VERY professional and impressively competent! Answered all my questions, gave me his cell # to call whenever if I had any questions. All my options and answers to my questions were explained clearly.Kevin and Eliseo came out, on-time to replace the whole system. These guys worked all day, non-stop. Were very polite and focused on getting the work done. Put tarps down throughout the house, cleaned up everything and hauled the garbage away.And....their quote came in way under others - like in the $3-5k range lower!!Their service over the last few years has been exceptional. They call when they are on their way and I always feel their pricing and their work is fantastic.
Raul serviced my heating system. He was very thorough and did a great job of explaining what he did.
Great maintenance service for my heat pump! Raul shared helpful information and tips as well being professional, friendly, and courteous! Thank you, Reliance!
How nice it is to get a technician that is knowledgeable and answers all our questions. Brayden was very polite and great at his job. I would highly recommend him and his company.
On tim, very efficient. Really knowledgeable technicians.
Just had Raul out for a heating inspection and he is another fine employee of Reliance Heating and Air Conditioning. Polite, knowledgeable and punctual- what more could we ask for? Great company!Professional and efficient, on time for appointments. Daniel explained how our new Trane HVAC system will work. Enrique and Jose did a phenomenal job on the installation of our new system. Reliance Heating and Air Conditioning will be our go-to for all our HVAC needs
Review has taken me too long but this company is amazing! My A/C went out in August 2023. They (Daniel salesman) came right away and gave me portable units to use until new unit could be installed. The day of install the service men (Kevin, Roberto, and Elise) were friendly, professional and fast. I have not had any issues at all. Thank you again for your professionalism and empathy during a tough time. Customer for life!
Hi, are tech Raul was very friendly and spent the time to make sure our system was back to functioning properly. He diagnosed the issue very quickly, and was able to replace the sensor we needed. We have a new baby and he also did a carbon monoxide test all throughout the house to make sure that the air is safe.
They have installed and maintained hvac units at our house. I appreciate them always solving the problem, but mostly appreciate their staff for always being timely, professional, and personable while working with us.
Kevin and Eliseo completely removed my old HVAC system, and installed a new replacement. They were friendly, professional, and did a great job.
Super response. Needed someone ASAP due to mistakes incurred from another AC/Heating Company. All was promptly corrected in a short time. Came out next day and earlier then time promised. Aaron was very professional and brought with him the technical skills needed for the job and answered endless questions asked. Very happy and will be calling Reliance for my future needs. Highly recommend.
Excellent friendly service. Found wiring problem, cost total of $200. Another company said I had major problems, recommended I replace the unit. Glad I got a second opinion from Reliance.Adding to my earlier review. I've had need of service including replacing my 23 year old unit and Reliance keeps raising there own bar. Their people are still as capable as ever and their professionalism is tops, and their efficiency is impeccable. I wish all service businesses would perform as well. Best in class.
Absolutely outstanding experience with Reliance. Everyone from the owner to the installation team was fantastic to deal with. My parents had an older a/c unit go out, and we are out of state - Dalen and Daniel teamed up to quickly head out their house and assess the situation. They recommended a new unit, and were able to get it installed the next day, and significantly less than another company's estimate. The whole team was respectful of our aging parent's situation, and dealt with them in a truly caring manner.I would use words like integrity, professionalism, and exceptional customer service to describe this team. Thank you especially to Kevin and Eliseo for the fantastic installation experience. Their prices are very competitive and reasonable, and their responsiveness is notable.Thank you Dalen and everyone at Reliance! I strongly recommend you consider this company!
Raul was so professional, kind, thorough, and explained everything so it was easy to understand. He went above and beyond.And Reliance has always provided excellent customer service. They extended their day to get my thermostat working on a day with very cold temps.I highly recommend both Reliance and Raul.
Like to have same service man every time
Reliance has done well every time we have worked with them. I have had the same technician out every time. Raul is always polite, helpful, and willing to answer questions. A nice change from some of what I have experienced over the years before Reliance.
Raul came out from Reliance and checked our unit as a part of a housewarming gift from the company. Raul took the time to explain and answer any questions and was a highly effective communicator. He wore shoe protectors and vacuumed up any mess he made while in the attic. Reliance is one of the best company’s we use and always on top of communication (letting us know when then tech is on the way and sending a picture of who will be coming to your house).
I always get great quality of service and installation. Had them over 10 happy years! You can’t get a better company!
Quick and easy service. We had a new unit put in by Reliance last year and couldn't be happier with it. They kept the old unit running well for as long as possible before that. Strongly recommend them.
Kevin Roberto and Eliseo did an amazing job installing two new AC units for me. Daniel was very helpful in providing me with prompt quotes and working with me on financing options. The install team went above and beyond to get the job done quickly, professionally, and cleaned up the mess once the job was complete. I couldn’t have asked for a better experience.
In a pinch I contacted several companies to make an adjustment to my ductwork to accommodate a new kitchen vent hood. Daniel was extremely attentive and built my confidence in their ability to execute after exchanging a few text images of my project scope. He matched my sense of urgency by sending a Tech next day. Prior to arrival, I received a text with a description of my servicer Aaron. Upon arrival, I noticed how prepared he was applying shoe covers, a clean uniform, company marked vehicle and introduced himself. He was courteous and listened to all the details that concerned me! I would not hesitate to refer and use Reliance again!
Axel was very professional and personable.He explained the results and gave beneficial tips.
Your service was exceptional and they did exactly what I expected. I purchased my.HVAC From them and they have provided excellent service and are trustworthy.
Reliance technicians are always timely and professional.
Brayden was super helpful and thorough on my service check up. We had a new central unit and mini split installed 18 months back and that experience was also excellent. Highly recommend Reliance and their team.
My folks have had Reliance for years. They have very good customer service. My folks are gone and I live in the house and after 20 years just put in an uptodate unit in. From Daniel to the gentlemen that installed the unit, there was great customer service, the men knew their job and finished in a timely manner. Everyone in this office have been very helpful over the years,. Thank you for your service, Sharon Jones
This is the second time we have hired Reliance Heating and Air Conditioning. The first time they did duct work and we were so pleased we asked them to replace an ancient air conditioning unit with a new heat pump.Daniel worked with us to answer questions and was incredibly helpful throughout the entire process. Enrique and Juan were the installers on site and they were knowledgeable, professional and diligent.An AC/heat pump unit is a very big purchase for most homeowners and we feel we have a true partner in our relationship with Reliance AC! We highly recommend this company!
Received excellent annual service check by Raul from Reliance. He tweaked the system to ensure an efficient running system. Definitely would recommend both Reliance and Raul for any HVAC service needs.
The was on time and did a good job