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Need HVAC Service?

Contact the experts at Reliance Heating and Air Conditioning.

Call us at 602-944-9585!

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Reliance Heating and Air Conditioning

Google Rating

5.0

Based on 347 reviews

Reliance Heating and Air Conditioning

5.0

Suzanne Martin

20:23 14 Sep 21

Of course our AC died on a Friday August 13th, approximately at 5:15 PM. Daylen called back immediately. We scheduled a Monday morning appointment. Complete unit was ordered and installation began Wednesday at 7:00 AM. Enrique worked all day with his assistant Kevin and finished at 4:30 and VIOLA we had wonderful AC. Very clean, careful, and utterly professional. Will definitely recommend them to everyone and definitely seek them out when other needs are warranted. OMG I almost forgot Daniel, he was the lead and our Knight in Shining Armor. Be weary of other AC companies out there. NONE can compare to Reliance.

Eduardo Serino

14:20 08 Sep 21

Trevor Baker

22:55 01 Sep 21

joyce kressler

03:35 01 Sep 21

This is a family owned business that shows pride in attention to detail, high level of professionalism, and thoughtfulness for customer needs. We have used Reliance for service, maintenance, new installation and even the removal of a desert packrat nest inside one of our units! Consistent responsiveness, quality and service.

jacky carrillo

23:26 27 Aug 21

Never had service from this company but one of your trailers almost ran me off the highway today when he sped up and didn't let me merge into the lane almost causing me to ram first into a larger trailer in front of me just 10 minutes ago from today 8/27/21

Susan Landa

18:37 26 Aug 21

Dave Puma

18:02 16 Aug 21

Jackie LeNoble

23:38 13 Aug 21

My AC started not cooling but running constantly. I called at 4 pm on Thursday and there was a repair man here by 830 Friday morning, even in the middle of summer.My family has been a customer for over 25 years; dating back when the father owned the company, through Dalen coming out to help, to now his son working in the business. This is a great family business and all their employees treat you with respect and empathy. I wouldn't recommend anyone else!

Veronica Quednau

16:11 13 Aug 21

Ed Ohrns

13:29 13 Aug 21

Thank you to Samantha at Reliance in helping get a technician, actually the owner Dalen out to our home to diagnose that we needed a new fan motor as the bearings were shot. Though our “home warranty” chose to install it, initially their guy wanted to put Freon in the system. So grateful at least for Dalen making the right call. Appreciate the support they give our Ridgeline Academy school family in Anthem as well. #hvac #partnership #sunishot #recommend

Peter J. McSorley

20:52 06 Aug 21

Great service by Brandon very professional I will sign up for maintenance plan for my 2 AC units. I would highly recommend them for any AC units repairs and maintenance and new installs.

David Hill

16:36 05 Aug 21

Great company. Have used for over 30 years.

Odin Benbow

15:42 03 Aug 21

Keri Little

21:52 28 Jul 21

I was impressed by their quick response to my email and follow up phone call the next morning. That was just the beginning. The technician was courteous, knowledgeable and highly competent. He diagnosed the problem quickly and did the repair. They are affordable and offer a maintenance program that offers a great product at a great price. I highly recommend them!

Mike Millspaugh

19:25 21 Jul 21

Azel did an awesome job repairing our Air Con system. He was on-time, friendly and professional. Congratulations to the person who is responsible for hiring technicians at your company. Yes, of course I will not hesitate to recommend Reliance AC to my family and friends.

Laura fulton

20:13 20 Jul 21

Reliance was thorough and explained any concerns I had. Did a complete inspection of my AC and communicated well.

Robert Stewart

16:55 17 Jul 21

We have used Reliance Heating & Air for at least 10 years. They are professional, competative and thorough. We recently had our A/C go out during the hottest part of this summer (2021) and they quickly helped to replace our A/C and get us back up and running. The process was explained clearly, they showed up when they said they would. They were respectful of our property and even offered to wear shoe coverings when needing to enter the home. We frequently recommend them through the NextDoor App and will continue to recommend their company. Once you use Reliance Heating & Air you will be reluctant to call anyone else.

Jamie Rothschild

18:25 10 Jul 21

For anyone that might believe customer service is a dying art, this company will prove it is very much alive and well! The owner, Dalin, and his family and team could not be more responsive or professional in everything they do. We met them years ago when we had a dying air conditioner and rather than try and sell us a new one, he invested a ton of time to keep it up and running for at least another season and it cost a mere fraction of what a new model would. When it finally came time to purchase a new one, Dalin showed us all of the options that would best suit our needs and educated us patiently so that we did not pay for items, or upgrades, that would not benefit us. By doing so in an ethical and honest manner, he saved us a tremendous amount of money from what other companies tried to charge us. When it comes to vehicle and air conditioner repairs, we always used to feel at a disadvantage because we did not know much about those items. Working with Dalin and his team has given us complete confidence that we always receive the best service, the best price, and the most honest and ethical service we have ever received. We cannot refer him strongly enough to friends and family.

Steven Weber

18:18 09 Jul 21

Highly recommend! Scheduling was very simple and the technician Azel was very professional and courteous and explained everything very thoroughly. Best experience with an AC company that we’ve ever had.

Jack Coito

22:36 02 Jul 21

DAVID NIGGL

21:30 24 Jun 21

Brayden deserves five stars.He resolved my a/c problem within minutes.He was very knowledgeable and willing to share helpful tips for the future.I am fortunate to have called Reliance.I won't lose their number.Thx, again, Brayden

Mendee Abele

14:23 24 Jun 21

This was my first time using Reliance and it will definitely not be my last! My air conditioning unit went out a few days ago. I called and spoke with Samantha, who was very professional and nice. She set me up with a call window between 2pm and 5pm. I received a text at 3pm that Azel was on his way, along with a photo of him. He arrived within 15 minutes. He repaired my unit and it was up and running within an hour. What a great technician! He was very personable, respectful, and he kept me informed as he was working on the unit. I was very impressed!

Ashley Esteban

20:36 22 Jun 21

Nancy Davidson

21:40 21 Jun 21

Absolute pleasure to work with Reliance Heating And Air Conditioning! Exceptional employees who are responsive, knowledgeable, and very professional every step of the way.... from diagnosing the problem with my old heat pump to installing my new one. I highly recommend them!

stacy powell

23:42 19 Jun 21

Molly Kellor

16:33 19 Jun 21

I cannot give enough praise to Reliance Heating and Air Conditioning....As a new home owner in a recently built home, I never expected to need service on my air conditioning!! However, my unit suddenly stopped working on what was of course the hottest day of the year so far, at 117 degrees!! After spending all night without air conditioning and making at least a dozen frantic calls and leaving messages with multiple companies, Reliance was able to book me FIRST THING that next morning. They gave me a 3 hour window estimate for arrival but the technician arrived at the very start of the 3 hour window, thankfully, as my condo was already 91 degrees inside! Azel, my technician, was extremely professional and courteous of my home and took time to answer all of my questions. My unit was back up and working in less than an hour, and he even discovered that the part he had to replace was still under warranty, so obviously looking out for the customer!! I would highly recommend this company based on my experience...

carol francis

04:55 19 Jun 21

Jeffrey did a great job!

Holly Lewis

05:37 17 Jun 21

Su Paetz

04:27 17 Jun 21

Our Tecnician was Brayden and he is awesome. It was a record breaking 115 degrees today and our a/c stopped blowing cold around dinner time. Oh no! External fan motor bearing bad shape and it overheated shutting the system down. Brayden made the afterhours service call with 30 minutes, accurately diagnosed the cause, had the right motor on his truck, and had it replaced and cold air blowing in leas than an hour. Brayden was totally courteous and professional and literally saved our lives. We will be doing all ongoing service with Reliance Heating & Air Conditioning and highly recommend them!

Scottee Barry

01:52 17 Jun 21

Wow! I was so impressed with this company today. Prior to the tech coming out, they sent a text with his picture and a little bio about him. This was something I hadn't seen before and it made me more comfortable. The tech was detail oriented and clearly explained the problem. I called this company because they sponsor my son's school basketball team. I will totally use them again!

Victoria Lugo

23:58 16 Jun 21

Great company for your HVAC needs. Installed new unit on our rental a few years ago and it's been fantastic! Use them for maintenance check ups too and they are always on time.

Jessica

20:34 16 Jun 21

My AC went out in the middle of the night. I called first thing and they quickly rearranged the schedule so someone could get here mid-morning. Brayden arrived as soon as he could. He was very knowledgeable and professional. He fixed the issue after some diagnostic and I could not be happier. Absolutely recommend.

Mark Korthals

17:51 15 Jun 21

Was extremely pleased with our whole experience from the installation of our new Nest to the follow up check of the AC unit. The techs were very polite, informative and most importantly on time. Highly recommend Reliance for all AC needs.

Lisa Graham

00:28 15 Jun 21

AMAZING CUSTOMER SERVICE!! Came out the same day I called after our AC went out leaving us without AC in 110 degree AZ weather.....Stellar professionalism and most importantly, thorough and expert diagnosis and repair of our issue..They have a client for life....

James Strickler

22:31 14 Jun 21

Kelly Chaet

16:34 14 Jun 21

They installed new AC units for us last year which are great products. This company is professional and reliable, they have kind employees.

Micheal Carrel

22:43 12 Jun 21

Brad Perrin

17:17 10 Jun 21

I have been a Reliance Heating and Air Conditioning client for several years. I won’t let anyone but them work on my unit. Geoffrey has been our regular technician since day 1. He is personable and does outstanding work with the highest integrity. I have recommended them to several neighbors and all of them have had great service and installs.

Jon Engebretson

17:19 09 Jun 21

Geoffrey was very professional. He sent me a text when on his way. He performed A/C checkup and then described to me in detail his analysis of our cold air return filters. Excellent! Thank you, Geoffrey and Reliance! Jon

Steve Penn

19:39 07 Jun 21

deborah self

23:59 04 Jun 21

John Voita

20:31 04 Jun 21

Unfortunately I’ve had to deal with A/C problems in the past and varying technicians. I’ve never had a better experience than with Geoffrey. He was informative and personable, all while working in the Arizona heat. It was greatly appreciated.

Kelly Mershon

01:47 03 Jun 21

Isabel Avila

17:16 02 Jun 21

avila gomez

17:15 02 Jun 21

Jonathan Schaub

21:52 27 May 21

These guys are fantastic! Daniel did a great job walking us through the different options we had and the costs, etc. for each. They were flexible with us when scheduling the install and I received a text confirming the appointment that included a picture of the crew. They arrived on time and were professional and courteous. They took great measures to cover and protect the floors, etc in our house. They worked quickly and efficiently and gave us a thorough explanation of all the work was done and the costs and coverages. The new unit has the house cool and comfortable and is practically silent. We’re completely satisfied with Reliance and would gladly recommend them to friends and family.

Matt G

04:33 22 May 21

Courteous, responsive, honest. Reliance continues to be my first call whenever I need service.

barbara castro

17:42 21 May 21

Geoffrey is knowledgeable and professional and always performs all parts of his job above satisfaction. Reliance Heating is good at emergency work too.

Mike Borowski

00:46 20 May 21

What a WONDERFUL experience from quote to cleanup. Daniel listened to our needs and was transparent with information so we could make an informed decision. Install was a breeze with Jose and Roberto... so professional, polite, and hard working. I have never had a HVAC install be so quiet. Everything was immaculate when they were done, too. They took the time to explain the thermostat and answered our questions. Hands down the best experience!

Jeffrey Krohn

22:41 18 May 21

They were very professional and performed the repairs promptly.

Ginny Silver

22:59 17 May 21

Thank you to your team! Our a/c went out last week, Daniel came over and reviewed our options for replacement. He was personable and gave great suggestions. Today their crew showed up - Jose, Enrique and Kevin - went right to work, they covered our floors and were so careful not to bump our walls or doorways as they removed the old units and replaced them with the new Trane unit. They were polite and cleaned up as they progressed with the install. At one point we had questions regarding the unit being installed, and Daniel answered our questions on the phone and then stopped by the house to make sure we were satisfied with the products we had purchased. Jose took the time to show us how to use the new thermostat and helped me load the app onto my phone to use the wi-fi function. Again, great team and we are so happy with our choice.

Craig Parr

20:47 17 May 21

Brayden was on time and professional. He suggested additional maintenance items in addition to what was needed to get my AC back up and running but wasn't pushy at all about it, taking no the first time. I've had companies try to scam me and have scammed family members in the valley with similar repairs with outrageous prices but Reliance's prices were very reasonable, the quality of the service was great and I will be using them for all of my future HVAC needs.

Ken Benfield

16:19 15 May 21

Gwen Holtman

21:43 14 May 21

Janalee Jones

17:13 13 May 21

Mark Heisey

00:16 08 May 21

Professional know how with integrity, that's what I value when it's time to have my HVAC system serviced. Brayden was courteous and efficient in performing my HVAC maintenance and clearly explained what was needed. I have been a Reliant Heating and Air Conditioning customer for about 15 years. They have earned my respect and gratitude for their exceptional service.

Jodi Heisey

21:02 07 May 21

Suzanne Keye

19:02 07 May 21

Geoffrey of Reliance Heating and Air Conditioning was very professional and timely. I am very happy with the service from Reliance over the years and highly recommend them.

Dan A

00:51 06 May 21

John Nedin

15:58 05 May 21

Ken DeMas

19:34 04 May 21

I have been using reliance refrigeration since 1984.Great service at a reasonable price.Dalen has a lot experience and knowledge regarding your air conditioning needs.Geoffrey did spring maintenance on our unit.Unit is working efficiently.

Michael Krugly

01:45 04 May 21

The installation performed in October 2020 was outstanding.

CJ Ahir

23:05 29 Apr 21

I appreciate that I get the same technician Geoffrey for the services which he is friendly and efficient.....

Mary McKelvey

19:24 29 Apr 21

Adam Mohney

16:47 29 Apr 21

I have lived in the Valley of Sun for 50+ years and have seen a lot of HVAC contractors come and go and I finally have a company that I can recommend to everyone. Michelle and Dalen have instilled a level of service and integrity in their technicians that is unmatched. Thank you.

Karin Mohney

02:47 29 Apr 21

This company is superior to all others. The service was professional, honest and on point. I would rate it an A+.

House Family

19:21 28 Apr 21

Dan

19:36 26 Apr 21

Excellent service. I have used them for 8 years and would highly recommend them.

Jonathan Burge

01:03 24 Apr 21

Dalen and his staff are great. Today, Brayden serviced our units. He was professional and courteous, but most importantly knowledgeable about the things that matter. Thanks for a job well done.

Jonathan Sims

00:03 23 Apr 21

Shelley A. Smith

22:49 21 Apr 21

I have been in my townhome for 30 years. I have been using this company for about seven years and I wouldn’t call anyone else. They are the best-efficient, professional, trustworthy and their office staff are helpful and prepared.

Josh Hart

00:08 21 Apr 21

Andrew Abbott

23:29 19 Apr 21

Geoffrey just came and serviced our unit so we’re prepraed for “winter”. As always, clean, quick and professional! I’ve had them over to service and repair several times and all of their employees are just outstanding. My wife is a big fan too. Even sent them to my brother in law who had several companies try and fix his unit last summer. Reliance had it up and running in an hour. They are just solid people.Just want to update on my original.... Geoffrey is still the man. On time, clean, precession and excellent work. 4-19-21

Paul Tavares

00:34 18 Apr 21

john desposito

18:38 17 Apr 21

Reliance as a company is second to none. Their personnel are professional, experienced and care about what they are doing. From the time their salesman Daniel came to see us to the completion of the installation it was a pleasant experience. Following the installation Daniel came by to make sure all was well.Reliance pricing was competitive and the product delivered and installed was a Trane. What else is there to say.I recommend Reliance over any other HVAC contractor.

Bunny Campin

17:30 17 Apr 21

Tech was courteous and very professional

Sean McGever

00:27 16 Apr 21

We needed to replace our two units that had the old Freon that isn't available anymore - Reliance did an excellent job and I highly recommend them.I asked several friends on social media and elsewhere who they recommended because I knew this was going to be expensive and I don't have the time to be involved with the minute details. After receiving several leads and investigating their reviews online I got a couple quotes. We also live in a subdivision where all of our homes were built in the same few years so I've noticed all the local companies updating our neighbors AC's in the last few years.Reliance wasn't the cheapest but it also wasn't the most expensive. It was the best. You can get a cheaper quote with a one-person company if you want - that can be a good option for some people - but my family wanted the confidence and support that comes with a larger company.The salesperson Daniel came right on time, was professional, and answered all my questions (I used to be a mechanical engineer so I definitely had questions). He explained the cost/benefits of one-phase, two-phase, and variable speed options. We didn't go for the most expensive option, Daniel helped us find the one that fit our family and budget. He wasn't "salesman-y" at all - definitely low pressure and knew what he was talking about. We felt so good that we made our deposit the same day.The day before our install, our neighbors had their AC units replaced. Same house as ours. Their company came with three big trucks, 5-8 guys, and there was stuff all over the lawn and street - it was a mess for 2-3 days.When Jose and Roberto arrived in one truck, yes just two installers, I was a bit worried. Turns out, I had nothing to be worried about. They were professional, hardworking, answered all my questions with ease, and polite. They were so quiet that all of my Zoom meetings didn't even know all the work being done at my house. They were finished in one and half days.My experience was off the charts. My wife and I feel great about our experience with Reliance.

Sue Coffee

18:53 15 Apr 21

Jane Word

22:01 14 Apr 21

Reliance came out to install a new thermostat and the technician was Very knowledgeable and professional. He wore shoe covers keep my house clean. He explained everything he was doing and even noticed something might be starting to fail on my AC unit that he investigated. He cleaned up everything and was very polite. Their fees are very reasonable.I would definitely use them again.

E Brown

19:50 14 Apr 21

Les Fisher

20:58 12 Apr 21

peteyCLC

14:41 07 Apr 21

They are top notch in every way! We would highly recommend Reliance Heating and Ac!😊

Brad Hall

21:08 01 Apr 21

I like these guys! They do good work, and they’re reliable. Highly recommended.

Joe G

19:46 01 Apr 21

dan brooking

22:54 31 Mar 21

Company is very professional and competent. Geoffrey is an outstanding representative for the company.

Steven Sheets

19:51 29 Mar 21

Craig Osten

20:47 26 Mar 21

Very professional. Explained things very well. Will continue to use them.

Tamara R. Hay

22:57 24 Mar 21

Ricardo Zeman

18:39 24 Mar 21

Barbara

16:34 19 Mar 21

Kim Taha

20:40 01 Mar 21

This company brings their A Game!! Exceptional in every regard! We replaced 3 heating/cooling units. The phone call to the office to schedule was handled in a professional and helpful manner. Daniel provided our estimate. We appreciated his knowledge of the products available, as well as the process. He also provided skilled oversight of the job. Jose and Roberto tackled our 1st units. Enrique and Azel handled install of the 2nd and 3rd units. The installers worked hard all day long until the job was expertly completed. Impressive!!Reliance Heating and AC staff clearly take pride in their work, are highly competent, and deliver outstanding customer service. We appreciated that each day, prior to arrival at our residence, notice was sent via text that the crew was on its way. Everyone wore “booties” when in our home. Since the work was done during a pandemic, everyone wore masks consistently.We thank each individual that worked on our job! You all did outstanding work, demonstrated an impressive work ethic, and provided exceptional customer service. Your professionalism is top shelf.

Jasmin Ahmetovic

22:03 20 Feb 21

Very reliable company.Very pleased with the service. Customer service , technician and installers very proffesional.

Shawn Neill

19:26 17 Feb 21

Our experience with Reliance Heating and Air Conditioning was outstanding. Our technician, Geoffrey, was knowledgeable and explained in detail all of our options and went above and beyond! Great Customer Service! We look forward to using you for all of our A/C needs. We would absolutely recommend to all of our family and friends. Thank you. Very Satisfied Customers

Terry Sherman

00:05 17 Feb 21

Reliance has been my go to heating and air conditioning company for the past 18 years. They have provided excellent service at a fair costs and would highly recommend them.

James Logan

17:45 21 Jan 21

mike thompson

23:24 15 Jan 21

Just had a great experience with Reliance installation of a new A/C solution. The whole process was easy, (I just put my trust in this family owned business), but our installation team really stood out. These guys worked non-stop for two days, cleaning up behind themselves the whole time. Very impressed.

Cindy Burgin

22:40 11 Jan 21

What a pleasure to work with such a professional company!! From the first call thru the installation of a new HVAC Reliance Heating and Air Conditioning was nothing but professional. The crew was on time, very efficient and knew their business. The cost was competitive. I would HIGHLY RECOMMEND this company.

Joe Alexander

21:13 11 Jan 21

Parke Hautem

18:49 06 Jan 21

New system installed. All personnel interacted with were personable, helpful, and knowlegable. Arica, Geoffrey, Daniel, Jose and his coworker.Commitments were met, installation was quick and tidy. Pricing was competitive. Customer service is outstanding. I would highly recommend this company.

Harold Pack

20:34 04 Jan 21

My furnace is now working properly, following the repair.

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302 W. Lone Cactus Drive , Phoenix, AZ 85027

ROC 173907 (Commercial)
ROC 166909 (Residential)

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