Reviews
joyce kressler
1714866825
We have used Reliance for service, maintenance and installation. They are responsive to whatever are our needs. Raul performed recent service and he was informative, thorough and professional.
Del Miller
1714782928
our air conditioning did not kick on and cool the house. The unit kicked on and ran, but not cool. The repairman put on a new condenser coil and a new fan motor coil. He checked all the rest of the system and now it cools really great. He did an awesome great job. I will recommend this company to anyone in the area that needs help. The repairman was very knowledgeable and friendly and answered all of my many many boring questions. Thank you very much.
Dennis Blair
1714779668
Raul did an outstanding job…very professional and showed up on time.
Lynn Macon
1714510688
Raoul the technician showed up on time and did maintenance service on my A/C unit. He was extremely well mannered and very professional. I’ve used Reliance for the last four years and have been very happy with them. I recommend them highly.
Doreen Winikates
1714161358
Again Dalen comes to the rescue and installs my 3rd and last HVAC system. Always a pleasure to receive his professional services. It’s a great company and if you have any issues operating these fancy thermostats, he’ll walk you thru it. Honest,friendly and professional, that’s Reliance. Thanks again.
Alan Todd
1713994668
Kevin and Elisio did an outstanding and amazing Trane a/c and furnace installation on my parents home. We are so impressed with their professionalism and excellence. Thank you Reliance for trustworthy and courteous workmanship.
Shelby Stroup
1713904392
Enrique and Jose did a fantastic job A++! We just got our new HVAC installed on our roof and we're so glad we chose Reliance. Everything went seamlessly and Enrique and Jose couldn't have been more professional and efficient. We would highly recommend Reliance to any of our family or friends.
Robert Doenges
1713901824
Mike H
1713642996
The entire process from helping me choose the appropriate replacement A/C unit, removing the old one and installing the new one was done professionally, courteously, and with minimal disruption, I highly recommend Reliance.
Fariborz Moradi
1713400577
Received a great service from Brayden. Thank you sir
Julie ODell
1713393774
Reliance technicians are always timely and professional.
kristine ines
1713297821
I called this company for check-up and maintenance. Raul came and he was on time, very polite and professional. He introduced himself and explained what he will do. He checked everything that needed to be checked, he told me what needed to be done and gave his recommendations. He didn’t upsell me or anything which is always a plus. And he was patient with our dog who was so giddy to have a visitor. Reasonable price for the service that I asked for.
Sharla Hensiek
1713224389
Another great experience with Reliance. I highly recommend. The entire staff is courteous and professional. Their technicians (Azel and Tristan) arrived right on time and were extremely thorough. I really appreciated the text that they were on their way plus the ability to track their progress.
dcsaz
1713203504
Technician Azel arrived on time for our home A/C checkup and service. He checked the unit and showed me the performance specs of all the components. He found a couple of minor electrical issues that could have caused a future breakdown, showed photos of those parts, explained the potential problems, and cost to replace them. I chose to replace the parts before they failed. I was very satisfied with his work and highly recommend Reliance for your A/C needs.
Laurie
1713124041
Reliance Heating and Air Conditioning have maintained my air conditioner for a number of years. The office staff is friendly and accommodating. The technicians are courteous and very thorough. I highly recommend Reliance for your AC needs.
Jon S
1712949290
He did amazing! Very nice and explained everything looked good. 👍🏼
Robert Steinbrink
1712942760
Extremely pleased with both the serviceman, Raul and the prompt and courteous service provided.
Joe Silvey
1712942410
We took quotes from 9 different companies. Some bigger than Reliance some smaller. Across the board they set themself apart from the rest of the pack. Reliance provided exceptional service from start to finish. From the initial quote where they actually went into the attic to get the full picture of what was going on in our 70 year old house. To the installers leaving the interior of our house spotless after installing 11 new ducts. To completing the job right on time. Reliance is a class act company that provides top quality service in everything they do. We are thrilled with our new Trane 4 ton unit. I can’t imagine working with another company on such a big project. They (mainly Daniel, ask for him because he is clearly the best at what he does) were great to work with start to finish.
Shannon McDermott
1712862595
Raul our tech advisor with Reliance Air gave us 5 star plus service and have been using them for years. I highly recommend them.
Mike Yearsley
1712773817
Friendly, dependable staff.
Robert Bonnette
1712675086
EXCELLENT! EXCELLENT! EXCELLENT! I have worked with Dalen and his great crew for many years now. Installations, follow ups, mini-splits, second home problems, last minute help, advice. It has all been and remains incredible. Danielle and one of his crews, Kevin and Eliseo very recently did what can only be described as a near impossible and definitely miserable installation. Kevin and Eliseo worked in an attic crawl space with the maximum height at the peak of maybe 3 feet. Dusty, dark, dirty and no doubt warmer than our beautiful outside April 2024 temps; these guys worked non stop most of the install laying on only rafters in the roof. I do not think I ever saw these gentlemen stop to eat and they remained at the job site each day, all day. I am super grateful and thankful. Their professionalism, attention to keeping the work area clean (as we live in the home during renovations) was stellar. I cannot say enough about these guys, Daniel and Reliance as a solid family owned business that I continue to watch grow and do great things. I consider them friends and recommend them to everyone who asks about HVAC work. Incredible!! Thank you, Bob
Cathy Poplin Lutz
1712628323
Great service, friendly service man and efficient time spent in our home.
Holly Lewis
1712364255
Lawrence Kasper
1712010757
This is the best heating and cooling company I've ever worked with. Everyone has been very professional. Easy to schedule and always on time. Prices have been very reasonable. Highly recommend Reliance.
April McRill
1711832674
Azel was our technician and did an excellent job. He was friendly professional and knowledgeable. Would highly recommend.
Ryan Espoy
1711761722
I’ve had Reliance out a few times to fix my 30 year old rooftop heat pump and each time they sorted things out same day. When it’s 117 degrees, you work out of town and you have a wife and baby, that kind of response matters.Today we finally ponied up and had them install a new Trane 5 ton unit. Enrique was awesome installer… got the dinosaur off the roof, new unit installed by himself in about 5 hours, and walked us through everything. Amazing how much quieter this thing is!
Kate Myers
1711583462
Great service. Prompt, professional and didn't try to sell us something we didn't need. Will use again.
Kris Lemke
1711073192
Great techs and very good service 👍
Todd Pyne
1711058590
Very professional, from the sales staff to the installation crew. They took the time to go over the complete process.
Ed McSweeney
1710782834
Reliance was fantastic. Raul was the technician they sent out and he did a great job, took his time and explained everything he found, including some things he found that a prior AC company that looked at my system had done a sloppy job with (leaving the air handler unit in the attic space unsealed which meant I was air conditioning the attic space and failing to properly seal the outdoor blower motor after servicing it which could have led to the need for more significant repair bills in the future). Raul resolved both of those things in addition to the maintenance services he provided. I will be using Reliance exclusively from now on for all of my heating and cooling needs.
Katelyn Serra
1710350183
We were in great hands with Reliance! As first time home owners, we were lost with other AC contractors coming out and telling us different quotes and feedback. One was super expensive and another was much cheaper and trying to sell us a unit that was going to be out of stock soon. Reliance was in the middle, price-wise of the other 2 companies, but with a much more efficient and longer-lasting unit. Daniel came out same day to look at our system and communicated honestly with us the whole way. He was professional, kind and responsive. Kevin and Eliseo were also prompt and professional on install day, showing up right at 7am and leaving earlier than expected! Calm your worries and trust Reliance with your next AC unit install!
Arleia Finn (tehUzume)
1709887821
New HVAC install with duct work. Fast response, personable and friendly company. Work was done within a week of first call, install was completed in one day, worked through rain.Appreciate this business and will be getting maintenance performed by them in the future.
KarenP Jackson
1709743431
On-time, friendly, knowledgeable. Definitely recommend this company.
peteyCLC
1709659277
We would highly recommend Reliance Heating and Ac!😊 We LOVE everything about them…excellent service and employees!!! The best!!!😊
Nancy Puggie
1709569488
Araceli Colelli
1709333966
GREAT CUSTOMER SERVICE! Highly recommend them to anyone.
Jim Kubala & Joan Wolter
1709252985
Raul arrived at designated time and performed a thorough inspection of our units. He found a problem with our ecobee unit and replaced it at no charge. His service was above and beyond what we expected.
Ryan Tincker
1709001772
Reliance Heating and Air Conditioning. Is what I was looking for. They really stay true to their name, finding somebody reliable is really hard in this day and age and they showed up in all the right categories for me! Brayden was my sales consultant and he was flawless with his knowledge. I had a few other quotes and HVAC company come and check out my unit but it was easy to trust him and he made my purchase easier than any other company!Keep up the good work!
Kyle Tenney
1708888510
Alex Gutierrez
1707952560
I would highly recommend RELIANCE HEATING & AIR CONDITIONING they inspire confidence through service and professionalism.
Deborah Locke
1707832639
We had only the best experience with Reliance AC, they are a family run business the owner Dalen is reliable and dependable and always has gone above and beyond whenever we needed them. We would highly recommend using them!
Kathleen M.
1707803563
I can't say enough great things about Reliance Heating and Air Conditioning. From their systems and processes to their expertise and quality work to their kindness, responsiveness, and care, I couldn't ask for more to ensure that my heating and air are in top shape. Azel has been to my home twice, and he deserves special mention for his consistent excellence and quality care in explaining everything I need to know to feel safe and comfortable! Then, to top it off, I had a gas issue, and Dalen ~ owner, checked in with me too, making sure that I knew they were focused on the best possible outcome. All of this combined is the perfect formula for success and sets Reliance apart from all other service companies in Arizona. I am most grateful! Without hesitation, I highly recommend Reliance Heating and Air Conditioning to anyone seeking maintenance, service, and replacements.
Tom Sekutowski
1707251434
My experience was beyond my expectations We purchased 2 new replacement ac units. The whole process from beginning to end of installations was commendable.
Geri Ericson
1707186756
Reluctantly had to replace my AC/Furnace.This company has been servicing my +20/yr old system and keeping it alive as long as humanly possible.Nice, family-owned company. Brayden came out for a semi-annual maintence, but my time was up. He is young, but VERY professional and impressively competent! Answered all my questions, gave me his cell # to call whenever if I had any questions. All my options and answers to my questions were explained clearly.Kevin and Eliseo came out, on-time to replace the whole system. These guys worked all day, non-stop. Were very polite and focused on getting the work done. Put tarps down throughout the house, cleaned up everything and hauled the garbage away.And....their quote came in way under others - like in the $3-5k range lower!!Their service over the last few years has been exceptional. They call when they are on their way and I always feel their pricing and their work is fantastic.
Michelle Smith
1706901831
Raul serviced my heating system. He was very thorough and did a great job of explaining what he did.
Nancy Davidson
1706893426
Great maintenance service for my heat pump! Raul shared helpful information and tips as well being professional, friendly, and courteous! Thank you, Reliance!
Clara Grove
1706725951
How nice it is to get a technician that is knowledgeable and answers all our questions. Brayden was very polite and great at his job. I would highly recommend him and his company.
Bob Pastore
1706649384
On tim, very efficient. Really knowledgeable technicians.
Kevin Quintanar
1706646330
Marianne Cox
1706644914
Just had Raul out for a heating inspection and he is another fine employee of Reliance Heating and Air Conditioning. Polite, knowledgeable and punctual- what more could we ask for? Great company!Professional and efficient, on time for appointments. Daniel explained how our new Trane HVAC system will work. Enrique and Jose did a phenomenal job on the installation of our new system. Reliance Heating and Air Conditioning will be our go-to for all our HVAC needs
Air Conditioner Maintenance in Phoenix, AZ, AZ 85017
“Geoffrey and Azel arrived at the beginning of the time slot given to me. Geoffrey had serviced my unit one time prior. Both men were professional and pleasant, giving not only thorough service, but also a detailed explanation with data and photographs as to the work performed. I have been using Reliance Refrigeration for almost the entire 36 years that I have owned my home and would highly recommend them to anyone as a trusted company which operates with honesty and integrity.”
- Lynda S.
Professionalism, Punctuality, Quality, Responsiveness, Value
This company brings their A Game!! Exceptional in every regard! We replaced 3 heating/cooling units. The phone call to the office to schedule was handled in a professional and helpful manner. Daniel provided our estimate. We appreciated his knowledge of the products available, as well as the process. He also provided skilled oversight of the job. Jose and Roberto tackled our 1st units. Enrique and Azel handled install of the 2nd and 3rd units. The installers worked hard all day long until the job was expertly completed. Impressive!!
Reliance Heating and AC staff clearly take pride in their work, are highly competent, and deliver outstanding customer service. We appreciated that each day, prior to arrival at our residence, notice was sent via text that the crew was on its way. Everyone wore “booties” when in our home. Since the work was done during a pandemic, everyone wore masks consistently.
We thank each individual that worked on our job! You all did outstanding work, demonstrated an impressive work ethic, and provided exceptional customer service. Your professionalism is top shelf.
Professionalism, Punctuality, Responsiveness
Just had a great experience with Reliance installation of a new A/C solution. The whole process was easy, (I just put my trust in this family owned business), but our installation team really stood out. These guys worked non-stop for two days, cleaning up behind themselves the whole time. Very impressed.
Professionalism, Punctuality, Quality, Responsiveness, Value
Your technician, Geoffrey, Was professional and courteous and mindful to wear mask and shoe covers. He explained everything he was doing so I would understand. Great guy (as were the installers Enrique and Roberto). I would and have highly recommended your company. So glad I found you guys!
Thanks, Wendy
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