Reviews
Alan Todd
1713994668
Kevin and Elisio did an outstanding and amazing Trane a/c and furnace installation on my parents home. We are so impressed with their professionalism and excellence. Thank you Reliance for trustworthy and courteous workmanship.
Shelby Stroup
1713904392
Enrique and Jose did a fantastic job A++! We just got our new HVAC installed on our roof and we're so glad we chose Reliance. Everything went seamlessly and Enrique and Jose couldn't have been more professional and efficient. We would highly recommend Reliance to any of our family or friends.
Robert Doenges
1713901824
Mike H
1713642996
The entire process from helping me choose the appropriate replacement A/C unit, removing the old one and installing the new one was done professionally, courteously, and with minimal disruption, I highly recommend Reliance.
Fariborz Moradi
1713400577
Received a great service from Brayden. Thank you sir
Julie ODell
1713393774
Reliance technicians are always timely and professional.
kristine ines
1713297821
I called this company for check-up and maintenance. Raul came and he was on time, very polite and professional. He introduced himself and explained what he will do. He checked everything that needed to be checked, he told me what needed to be done and gave his recommendations. He didn’t upsell me or anything which is always a plus. And he was patient with our dog who was so giddy to have a visitor. Reasonable price for the service that I asked for.
Sharla Hensiek
1713224389
Another great experience with Reliance. I highly recommend. The entire staff is courteous and professional. Their technicians (Azel and Tristan) arrived right on time and were extremely thorough. I really appreciated the text that they were on their way plus the ability to track their progress.
dcsaz
1713203504
Technician Azel arrived on time for our home A/C checkup and service. He checked the unit and showed me the performance specs of all the components. He found a couple of minor electrical issues that could have caused a future breakdown, showed photos of those parts, explained the potential problems, and cost to replace them. I chose to replace the parts before they failed. I was very satisfied with his work and highly recommend Reliance for your A/C needs.
Laurie
1713124041
Reliance Heating and Air Conditioning have maintained my air conditioner for a number of years. The office staff is friendly and accommodating. The technicians are courteous and very thorough. I highly recommend Reliance for your AC needs.
Jon S
1712949290
He did amazing! Very nice and explained everything looked good. 👍🏼
Robert Steinbrink
1712942760
Extremely pleased with both the serviceman, Raul and the prompt and courteous service provided.
Joe Silvey
1712942410
We took quotes from 9 different companies. Some bigger than Reliance some smaller. Across the board they set themself apart from the rest of the pack. Reliance provided exceptional service from start to finish. From the initial quote where they actually went into the attic to get the full picture of what was going on in our 70 year old house. To the installers leaving the interior of our house spotless after installing 11 new ducts. To completing the job right on time. Reliance is a class act company that provides top quality service in everything they do. We are thrilled with our new Trane 4 ton unit. I can’t imagine working with another company on such a big project. They (mainly Daniel, ask for him because he is clearly the best at what he does) were great to work with start to finish.
Shannon McDermott
1712862595
Raul our tech advisor with Reliance Air gave us 5 star plus service and have been using them for years. I highly recommend them.
Mike Yearsley
1712773817
Friendly, dependable staff.
Robert Bonnette
1712675086
EXCELLENT! EXCELLENT! EXCELLENT! I have worked with Dalen and his great crew for many years now. Installations, follow ups, mini-splits, second home problems, last minute help, advice. It has all been and remains incredible. Danielle and one of his crews, Kevin and Eliseo very recently did what can only be described as a near impossible and definitely miserable installation. Kevin and Eliseo worked in an attic crawl space with the maximum height at the peak of maybe 3 feet. Dusty, dark, dirty and no doubt warmer than our beautiful outside April 2024 temps; these guys worked non stop most of the install laying on only rafters in the roof. I do not think I ever saw these gentlemen stop to eat and they remained at the job site each day, all day. I am super grateful and thankful. Their professionalism, attention to keeping the work area clean (as we live in the home during renovations) was stellar. I cannot say enough about these guys, Daniel and Reliance as a solid family owned business that I continue to watch grow and do great things. I consider them friends and recommend them to everyone who asks about HVAC work. Incredible!! Thank you, Bob
Cathy Poplin Lutz
1712628323
Great service, friendly service man and efficient time spent in our home.
Holly Lewis
1712364255
Lawrence Kasper
1712010757
This is the best heating and cooling company I've ever worked with. Everyone has been very professional. Easy to schedule and always on time. Prices have been very reasonable. Highly recommend Reliance.
April McRill
1711832674
Azel was our technician and did an excellent job. He was friendly professional and knowledgeable. Would highly recommend.
Ryan Espoy
1711761722
I’ve had Reliance out a few times to fix my 30 year old rooftop heat pump and each time they sorted things out same day. When it’s 117 degrees, you work out of town and you have a wife and baby, that kind of response matters.Today we finally ponied up and had them install a new Trane 5 ton unit. Enrique was awesome installer… got the dinosaur off the roof, new unit installed by himself in about 5 hours, and walked us through everything. Amazing how much quieter this thing is!
Kate Myers
1711583462
Great service. Prompt, professional and didn't try to sell us something we didn't need. Will use again.
Kris Lemke
1711073192
Great techs and very good service 👍
Todd Pyne
1711058590
Very professional, from the sales staff to the installation crew. They took the time to go over the complete process.
Ed McSweeney
1710782834
Reliance was fantastic. Raul was the technician they sent out and he did a great job, took his time and explained everything he found, including some things he found that a prior AC company that looked at my system had done a sloppy job with (leaving the air handler unit in the attic space unsealed which meant I was air conditioning the attic space and failing to properly seal the outdoor blower motor after servicing it which could have led to the need for more significant repair bills in the future). Raul resolved both of those things in addition to the maintenance services he provided. I will be using Reliance exclusively from now on for all of my heating and cooling needs.
Katelyn Serra
1710350183
We were in great hands with Reliance! As first time home owners, we were lost with other AC contractors coming out and telling us different quotes and feedback. One was super expensive and another was much cheaper and trying to sell us a unit that was going to be out of stock soon. Reliance was in the middle, price-wise of the other 2 companies, but with a much more efficient and longer-lasting unit. Daniel came out same day to look at our system and communicated honestly with us the whole way. He was professional, kind and responsive. Kevin and Eliseo were also prompt and professional on install day, showing up right at 7am and leaving earlier than expected! Calm your worries and trust Reliance with your next AC unit install!
Arleia Finn (tehUzume)
1709887821
New HVAC install with duct work. Fast response, personable and friendly company. Work was done within a week of first call, install was completed in one day, worked through rain.Appreciate this business and will be getting maintenance performed by them in the future.
KarenP Jackson
1709743431
On-time, friendly, knowledgeable. Definitely recommend this company.
peteyCLC
1709659277
We would highly recommend Reliance Heating and Ac!😊 We LOVE everything about them…excellent service and employees!!! The best!!!😊
Nancy Puggie
1709569488
Araceli Colelli
1709333966
GREAT CUSTOMER SERVICE! Highly recommend them to anyone.
Jim Kubala & Joan Wolter
1709252985
Raul arrived at designated time and performed a thorough inspection of our units. He found a problem with our ecobee unit and replaced it at no charge. His service was above and beyond what we expected.
Ryan Tincker
1709001772
Reliance Heating and Air Conditioning. Is what I was looking for. They really stay true to their name, finding somebody reliable is really hard in this day and age and they showed up in all the right categories for me! Brayden was my sales consultant and he was flawless with his knowledge. I had a few other quotes and HVAC company come and check out my unit but it was easy to trust him and he made my purchase easier than any other company!Keep up the good work!
Kyle Tenney
1708888510
Alex Gutierrez
1707952560
I would highly recommend RELIANCE HEATING & AIR CONDITIONING they inspire confidence through service and professionalism.
Deborah Locke
1707832639
We had only the best experience with Reliance AC, they are a family run business the owner Dalen is reliable and dependable and always has gone above and beyond whenever we needed them. We would highly recommend using them!
Kathleen M.
1707803563
I can't say enough great things about Reliance Heating and Air Conditioning. From their systems and processes to their expertise and quality work to their kindness, responsiveness, and care, I couldn't ask for more to ensure that my heating and air are in top shape. Azel has been to my home twice, and he deserves special mention for his consistent excellence and quality care in explaining everything I need to know to feel safe and comfortable! Then, to top it off, I had a gas issue, and Dalen ~ owner, checked in with me too, making sure that I knew they were focused on the best possible outcome. All of this combined is the perfect formula for success and sets Reliance apart from all other service companies in Arizona. I am most grateful! Without hesitation, I highly recommend Reliance Heating and Air Conditioning to anyone seeking maintenance, service, and replacements.
Tom Sekutowski
1707251434
My experience was beyond my expectations We purchased 2 new replacement ac units. The whole process from beginning to end of installations was commendable.
Geri Ericson
1707186756
Reluctantly had to replace my AC/Furnace.This company has been servicing my +20/yr old system and keeping it alive as long as humanly possible.Nice, family-owned company. Brayden came out for a semi-annual maintence, but my time was up. He is young, but VERY professional and impressively competent! Answered all my questions, gave me his cell # to call whenever if I had any questions. All my options and answers to my questions were explained clearly.Kevin and Eliseo came out, on-time to replace the whole system. These guys worked all day, non-stop. Were very polite and focused on getting the work done. Put tarps down throughout the house, cleaned up everything and hauled the garbage away.And....their quote came in way under others - like in the $3-5k range lower!!Their service over the last few years has been exceptional. They call when they are on their way and I always feel their pricing and their work is fantastic.
Michelle Smith
1706901831
Raul serviced my heating system. He was very thorough and did a great job of explaining what he did.
Nancy Davidson
1706893426
Great maintenance service for my heat pump! Raul shared helpful information and tips as well being professional, friendly, and courteous! Thank you, Reliance!
Clara Grove
1706725951
How nice it is to get a technician that is knowledgeable and answers all our questions. Brayden was very polite and great at his job. I would highly recommend him and his company.
Bob Pastore
1706649384
On tim, very efficient. Really knowledgeable technicians.
Kevin Quintanar
1706646330
Marianne Cox
1706644914
Just had Raul out for a heating inspection and he is another fine employee of Reliance Heating and Air Conditioning. Polite, knowledgeable and punctual- what more could we ask for? Great company!Professional and efficient, on time for appointments. Daniel explained how our new Trane HVAC system will work. Enrique and Jose did a phenomenal job on the installation of our new system. Reliance Heating and Air Conditioning will be our go-to for all our HVAC needs
Juli Thompson
1706387320
Review has taken me too long but this company is amazing! My A/C went out in August 2023. They (Daniel salesman) came right away and gave me portable units to use until new unit could be installed. The day of install the service men (Kevin, Roberto, and Elise) were friendly, professional and fast. I have not had any issues at all. Thank you again for your professionalism and empathy during a tough time. Customer for life!
Angie Todd
1706200937
Hi, are tech Raul was very friendly and spent the time to make sure our system was back to functioning properly. He diagnosed the issue very quickly, and was able to replace the sensor we needed. We have a new baby and he also did a carbon monoxide test all throughout the house to make sure that the air is safe.
Kurt Johnson
1706110967
They have installed and maintained hvac units at our house. I appreciate them always solving the problem, but mostly appreciate their staff for always being timely, professional, and personable while working with us.
Frank Belurgi
1706080179
Kevin and Eliseo completely removed my old HVAC system, and installed a new replacement. They were friendly, professional, and did a great job.
Katherine Stepanski
1705609289
Super response. Needed someone ASAP due to mistakes incurred from another AC/Heating Company. All was promptly corrected in a short time. Came out next day and earlier then time promised. Aaron was very professional and brought with him the technical skills needed for the job and answered endless questions asked. Very happy and will be calling Reliance for my future needs. Highly recommend.
Air Conditioner Maintenance in Scottsdale, AZ 85259
“Very reliable company with knowledgeable technicians and courteous, friendly staff. Always informed of arrival time, etc. Highly recommend.”
- Mary G.
Air Conditioner Repair in Phoenix, AZ, AZ 85021
“The research and service performed to repair a repeating shutdown of my A/C was completed with great concern for me and the equipment. I am completed satisfied with the personnel both on site and in the office. Thank you!”
- John W.
Heat Pump Installation in Phoenix, AZ, AZ 85024
“Reliance Heating and A/C installed a new Trane Heat Pump and Air Handler in my townhouse. Daniel was very professional and helped us determine the appropriate system for our needs. The crew showed up on time to do the installation. They were clean and efficient. They had the systems installed and running in a few hours. They cleaned up and hauled all the old equipment away with them. Very thorough and complete systems check upon finishing the install. Pricing was competitive with other Trane installers we checked with. We will use Reliance for our future HVAC needs. Thanks for a great job!”
- Allison W.
Air Conditioner Replacement in Phoenix, AZ, AZ 85032
“" Johnny On the Spot"
This is why we have been associated with Reliance for the last 35 years , my ac and heat went out on Wed. 3/9 and we called it in and later that afternoon Reliance was at our front door. We were advise that a replacement was needed after 12 or so years ,so Daniel and crew came out and advised what a new replacement was needed and on Friday 3/11 the crew showed up and replaced the unit with no hassles or problems and were don't in no time.
Thank you Reliance your a life saver , don't know what I do with out you. Keep up the good work.”
- Sue Ann & John C.
Air Conditioner Replacement in Phoenix, AZ, AZ 85022-2070
“Enrique and Kevin did a great job replacing our old air conditioning system. They did a great job and were so quiet, we couldn't even tell they were here working. They were courteous and very professional, answering any questions we had. Enrique explained everything and answered any questions we had. They cleaned up any debris left from their work, leaving our home, inside and outside, as if they had not been here. When Daniel visited to make arrangements to set up the installation, he was also very courteous, professional. We definitely recommend them to anyone needing their services.”
- Don and Margie L.
Air Conditioner Replacement in Surprise, AZ, AZ 85388
“From the quick office response, call from Dan and prompt visit by Dan the experience was trouble free. The installation crew were very polite and professional, protected my floors, cleaned up and actually put things back that had to be moved!! Wonderful company and highly recommend them!!”
- christopher w.
Indoor Air Quality Maintenance in Phoenix, AZ, AZ 85032
“Azel is a top notch service representative of Reliance. He is friendly, great listener, and explained clearly the work he did and will be doing in the future. Thank you for sending him to us for our services!”
- William P.
Air Conditioner Repair in Phoenix, AZ, AZ 85024
“Fast, Friendly!
My house was @ 100° with 3 kids. Axel Got the call at the end of the day and still came right over.
Fixed the problem with in the hr.
I’m in the service industry I know good service when I see it.
Thank you!”
- Joseph K.
Air Conditioner Repair in Glendale, AZ, AZ 85310
“My A/C stopped working late Sunday night. I called Reliance on Monday (Memorial Day no less) & leave a message for help. Five minutes later, I get a very welcome return call from Dalen, who comes outs within the hour & repairs the unit! Dalen, I cannot truly express how grateful I am for your dedication, honesty, integrity, work ethic & knowledge of the product/industry! You have a top notch company, started by your father, taken over and carried on by you! I've been utilizing Reliance Heating & Cooling for 15+ years and will certainly continue to do so moving forward! Thank you!”
- Gary A.
Air Conditioner Installation in Phoenix, AZ, AZ 85032
“Enrique and Kevin showed up exactly when they said they would. They introduced themselves and were very friendly. They took the time needed to do the job correctly and professionally. They were very open to questions. I will definitely recommend Reliance to anyone I know that needs air and heating services.”
- Laurie W.
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