Reviews

Sandra M
Sandra M
1718217551
Brayden, Tristan, & Aaron came to service our broken AC unit (in the middle of summer). They were all professional, friendly, and a pleasure to speak with!!! Thank you guys!!!
Bethany Sterne
Bethany Sterne
1718161337
Had an amazing experience with Reliance! First, Reliance has been helping me keep my 20 yr old AC unit cranking along until this past month when it finally died. I have always appreciated how I was never pressured me to get a new unit and they would always just help me keep it going.Brayden came out to do a repair and we decided it was time to replace the unit. Brayden was so kind and patient. He helped me understand everything and even drew pictures to explain the different types of units and how they work. He helped me find the best option for us without being pushy. I appreciated his friendly manner and knowledge.Today Enrique and Jose came out to do the install. They arrived on time and were so kind and competent. They explained what they were doing and checked in with me a few times on the progress. They covered my entire floor with tarp/drop cloths and cleaned up everything when they were done. Enrique took time to set up the new thermostats and walked me through using the app to control them.Every interaction with Reliance has been wonderful! I love this family owned company and am so pleased with their level of service and quality of work. Thank you!
Julie Anderson
Julie Anderson
1718148874
Reliance is the best! They are a family owned business and hire quality employees. They are fair and stand behind their work. 👍
Gail Huntsman
Gail Huntsman
1718141704
Technician was on time. Very professional and courteous. Explained what he had done and his conclusions. Extremely satisfied with Reliance.
Tim Jackson
Tim Jackson
1718058158
Timely and very informative maintenance check up.
Melissa Krohn
Melissa Krohn
1717864082
Thank you so much Reliance! This is a great, trustworthy company! They were quick to address my AC issues which is so important in the heat of the summer! My technician, Brayden was super helpful in setting up installation of a new unit for me quickly before I left town! The installers were amazing and helpful and I love my new AC! Thanks guys!
Daniel, Enrique, & Jose were extremely helpful, honest, and professional. Daniel was our consultant who was knowledgeable and helpful with finding a new AC system that would best fit our home and is DOG FRIENDLY. Enrique & Jose were quick, efficient, and professional on the day of installation. Down to earth, hardworking guys, Reliance got it right hiring good people. Hands down would recommend Reliance Heating and Air Conditioning! Don't waste your time with other companies.
Terry Mersch
Terry Mersch
1717719185
We purchased 2 new Trane heat pumps & air handlers from Reliance. Kevin and Eliseo did a 5-star job installing and explaining the systems. They were hard working, knowledgeable and very polite.
Grant West
Grant West
1717637088
Reliance is an awesome company with excellent employees. I have been VERY pleased with their service & suggestions.I highly recommend them for all your HVAC system needs.
Raul came as expected. Explained the work he would do. Found I did need a capacitor and a ball valve. He walked me through what each item did, how he came to that conclusion, and quoted the price of each. All parts were in the truck. Work was done in a timely manner.
Mandi Fleming
Mandi Fleming
1717115040
We have had our HVAC service contract with Reliance for two years now and highly recommend them! Very efficient and knowledgeable with friendly, professional staff.
Theresa Stein
Theresa Stein
1716587459
Techs professional timely and quiteSales person easy to work with
Guy Brittain
Guy Brittain
1716519896
Reliance is a very informed and customer sensitive company. We have gotten tremendous customer service and I have been educated on everything that they do. Our bills have come down and would highly recommend them to all. They are price sensitive and only recommend what is best for our situation and what we are trying to accomplish. All techs, sales people and they owners are very knowledgeable and it is a breath of fresh air to feel great after talking with them at our house.Aaron, Daylan, Danial and team are all great. Been customer for 10 years and extremely satisfied:)Thanks AllGB
Candy Parker
Candy Parker
1716510867
Fantastic company with exceptional customer service and friendly, knowledgeable Technicians.I use Reliance for both my routine maintenance and occasional AC issues. I had one tricky problem that required quite a bit of persistence from the Tech, Azel, to troubleshoot and he went above and beyond to figure it out and get it fixed.I recommend Reliance Heating and Air Conditioning to everyone I can. They’ve not earned their stellar 5 star rating for nothing!
marna sherry
marna sherry
1716316441
We had our 6 month service with Raul today for our 2 units. Raul is an excellent service technician ,as he is very knowledgeable and provides superior customer service . It is a pleasure being a Reliance Heating and Air Conditioning customer !
Conrad Flury
Conrad Flury
1716220613
Cannot say enough positive things about our recent experience. Our main AC unit went out on Thursday and we got a service tech out to our home the following morning. Tech Brayden was professional, knowledgeable and extremely helpful in diagnosing a blower motor failure and trying to get us a replacement, under warranty, ASAP. Fortunately he and the Reliance team found a replacement and he returned on a Saturday to install the new motor and get us back up and running. I did not mind the extra Saturday charge considering the quick and attentive service. Great team support and service with a special acknowledgment of thanks to Brayden!
Kay Gasser
Kay Gasser
1716063687
Our experience with Reliance started with Daniel who gave us our estimate. He was very thorough in explaining details to us, made sure we understood the process and product we selected. We were then fortunate to have two very personable, competent, and professional installers - Kevin and Eliseo, arrive to do an excellent job installing our new Trane air conditioning/heating unit in a timely fashion. We are very appreciative of their care and concern for our property while working here. We highly recommend Reliance Heating and Air Conditioning.
Kendra Yttre
Kendra Yttre
1715975464
Roul serviced both our units. He was very professional and great communication.
Connie Scott
Connie Scott
1715892261
The tech was very thorough & did an outstanding job. I would definitely use Reliance again!
Corinne Cain
Corinne Cain
1715887478
Work was carried out thoroughly by a kind individual. What more could anyone ask for?
Roberto
Roberto
1715809512
Linda Kane
Linda Kane
1715607121
I am so happy with the service that Reliance provides! Raul has been the technician that has provided service for several visits. He is friendly and very knowledgeable. He explains the condition of the unit and any problems that need addressing. Without being pushy, he discusses the possibility of needing to replace the unit and the upcoming changes with the refrigerants used. I will continue to rely on Reliance to service my unit. Thank you for being a company that I can trust!
Darrell Morgan
Darrell Morgan
1715211369
Sally Coffin
Sally Coffin
1715190407
My technician was very thorough and did a very nice job explaining his work on the system.
chris paul w
chris paul w
1715098041
Sue Garber
Sue Garber
1715034176
L Brady
L Brady
1715019522
joyce kressler
joyce kressler
1714866825
We have used Reliance for service, maintenance and installation. They are responsive to whatever are our needs. Raul performed recent service and he was informative, thorough and professional.
Del Miller
Del Miller
1714782928
our air conditioning did not kick on and cool the house. The unit kicked on and ran, but not cool. The repairman put on a new condenser coil and a new fan motor coil. He checked all the rest of the system and now it cools really great. He did an awesome great job. I will recommend this company to anyone in the area that needs help. The repairman was very knowledgeable and friendly and answered all of my many many boring questions. Thank you very much.
Dennis Blair
Dennis Blair
1714779668
Raul did an outstanding job…very professional and showed up on time.
Lynn Macon
Lynn Macon
1714510688
Raoul the technician showed up on time and did maintenance service on my A/C unit. He was extremely well mannered and very professional. I’ve used Reliance for the last four years and have been very happy with them. I recommend them highly.
Again Dalen comes to the rescue and installs my 3rd and last HVAC system. Always a pleasure to receive his professional services. It’s a great company and if you have any issues operating these fancy thermostats, he’ll walk you thru it. Honest,friendly and professional, that’s Reliance. Thanks again.
Alan Todd
Alan Todd
1713994668
Kevin and Elisio did an outstanding and amazing Trane a/c and furnace installation on my parents home. We are so impressed with their professionalism and excellence. Thank you Reliance for trustworthy and courteous workmanship.
Shelby Stroup
Shelby Stroup
1713904392
Enrique and Jose did a fantastic job A++! We just got our new HVAC installed on our roof and we're so glad we chose Reliance. Everything went seamlessly and Enrique and Jose couldn't have been more professional and efficient. We would highly recommend Reliance to any of our family or friends.
Robert Doenges
Robert Doenges
1713901824
Mike H
Mike H
1713642996
The entire process from helping me choose the appropriate replacement A/C unit, removing the old one and installing the new one was done professionally, courteously, and with minimal disruption, I highly recommend Reliance.
Fariborz Moradi
Fariborz Moradi
1713400577
Received a great service from Brayden. Thank you sir
Julie ODell
Julie ODell
1713393774
Reliance technicians are always timely and professional.
kristine ines
kristine ines
1713297821
I called this company for check-up and maintenance. Raul came and he was on time, very polite and professional. He introduced himself and explained what he will do. He checked everything that needed to be checked, he told me what needed to be done and gave his recommendations. He didn’t upsell me or anything which is always a plus. And he was patient with our dog who was so giddy to have a visitor. Reasonable price for the service that I asked for.
Sharla Hensiek
Sharla Hensiek
1713224389
Another great experience with Reliance. I highly recommend. The entire staff is courteous and professional. Their technicians (Azel and Tristan) arrived right on time and were extremely thorough. I really appreciated the text that they were on their way plus the ability to track their progress.
dcsaz
dcsaz
1713203504
Technician Azel arrived on time for our home A/C checkup and service. He checked the unit and showed me the performance specs of all the components. He found a couple of minor electrical issues that could have caused a future breakdown, showed photos of those parts, explained the potential problems, and cost to replace them. I chose to replace the parts before they failed. I was very satisfied with his work and highly recommend Reliance for your A/C needs.
Laurie
Laurie
1713124041
Reliance Heating and Air Conditioning have maintained my air conditioner for a number of years. The office staff is friendly and accommodating. The technicians are courteous and very thorough. I highly recommend Reliance for your AC needs.
Jon S
Jon S
1712949290
He did amazing! Very nice and explained everything looked good. 👍🏼
Extremely pleased with both the serviceman, Raul and the prompt and courteous service provided.
Joe Silvey
Joe Silvey
1712942410
We took quotes from 9 different companies. Some bigger than Reliance some smaller. Across the board they set themself apart from the rest of the pack. Reliance provided exceptional service from start to finish. From the initial quote where they actually went into the attic to get the full picture of what was going on in our 70 year old house. To the installers leaving the interior of our house spotless after installing 11 new ducts. To completing the job right on time. Reliance is a class act company that provides top quality service in everything they do. We are thrilled with our new Trane 4 ton unit. I can’t imagine working with another company on such a big project. They (mainly Daniel, ask for him because he is clearly the best at what he does) were great to work with start to finish.
Raul our tech advisor with Reliance Air gave us 5 star plus service and have been using them for years. I highly recommend them.
Mike Yearsley
Mike Yearsley
1712773817
Friendly, dependable staff.
Robert Bonnette
Robert Bonnette
1712675086
EXCELLENT! EXCELLENT! EXCELLENT! I have worked with Dalen and his great crew for many years now. Installations, follow ups, mini-splits, second home problems, last minute help, advice. It has all been and remains incredible. Danielle and one of his crews, Kevin and Eliseo very recently did what can only be described as a near impossible and definitely miserable installation. Kevin and Eliseo worked in an attic crawl space with the maximum height at the peak of maybe 3 feet. Dusty, dark, dirty and no doubt warmer than our beautiful outside April 2024 temps; these guys worked non stop most of the install laying on only rafters in the roof. I do not think I ever saw these gentlemen stop to eat and they remained at the job site each day, all day. I am super grateful and thankful. Their professionalism, attention to keeping the work area clean (as we live in the home during renovations) was stellar. I cannot say enough about these guys, Daniel and Reliance as a solid family owned business that I continue to watch grow and do great things. I consider them friends and recommend them to everyone who asks about HVAC work. Incredible!! Thank you, Bob
Great service, friendly service man and efficient time spent in our home.
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Air Conditioner Installation in Scottsdale, AZ, 85268

“We were extremely pleased with our experience with Reliance. Daniel went above and beyond to ensure we understood the process from beginning to end, and made sure our old unit would work until the new units could be installed. Jose and Enrique were fantastic in every way. They were incredibly pleasant, efficient, hard working, respectful, and just a joy to work with. We were almost sad to see Jose and Enrique finish the project because they are just wonderful people to be around. We highly recommend Reliance to anyone considering the services they offer!!”
- P B.

Heat Pump Replacement in Peoria, AZ 85383

“Today I had our Basement AC/Heat Pump replaced we took Dalen's advice and replaced it with a Trane XV 18 Variable Speed unit since I have been very happy with the other unit we replaced about 6 years ago.
The real reason for this review is to share how pleased we are with the professional service and the detail of the Installation. The work was performed by Kevin, Eliseo, and Roberto they were truly professional with the installation and the care they took in our home covering the floors, etc. They took the time to go over everything with me at the end.

We would definitely recommend This Company and this crew for your Heating and Cooling needs.

The Johnson's”

- Bobby J.

Ductless Mini-Split Installation in Scottsdale, AZ 85541

“I had a mini-split installed in my office in our garage. The guys did a great job The inside unit is a clean install. All of the outside wiring is clean
and encased in conduit. They did a great job cleaning up after they were done.

I highly recommend Reliance to anyone looking to have a mini-split installed.

I live in Payson.”

- Dave R.

Air Conditioner Installation in Scottsdale, AZ 85262

“We are so impressed with Reliance Heating and Air Conditioning! Absolutely everyone at the company that we had contact with from the office staff to Daniel who explained our new HVAC system to Enrique and Jose who did the install were courteous and professional. Enrique and Jose worked efficiently and cleanly. We were referred to Reliance Heating and Air-conditioning by Trane. Our first Trane system lasted 17 yrs so we wanted to go with a Trane system again. Reliance Heating and Air Conditioning will be our go-to for all of our HVAC needs.”

- Marianne C.

Heat Pump Installation in Glendale, AZ 85306

“Old School Professionalism is alive and well at Reliance.
Daniel set the Standard high with his thorough initial visit to Size and price the Job… Honestly winning over the previous bids on his professionalism alone.. and priced more than fair.
His team finished the job with Detail and care through the install process… That 5 ton Trane sure looks pretty on my roof !!!
Folks, honestly, thanks for keeping good ol fashioned service alive and well .”

- Steven K.

Air Conditioner Maintenance in Scottsdale, AZ 85259

“Very reliable company with knowledgeable technicians and courteous, friendly staff. Always informed of arrival time, etc. Highly recommend.”

- Mary G.

Air Conditioner Repair in Phoenix, AZ, AZ 85021

“The research and service performed to repair a repeating shutdown of my A/C was completed with great concern for me and the equipment. I am completed satisfied with the personnel both on site and in the office. Thank you!”

- John W.

Heat Pump Installation in Phoenix, AZ, AZ 85024

“Reliance Heating and A/C installed a new Trane Heat Pump and Air Handler in my townhouse. Daniel was very professional and helped us determine the appropriate system for our needs. The crew showed up on time to do the installation. They were clean and efficient. They had the systems installed and running in a few hours. They cleaned up and hauled all the old equipment away with them. Very thorough and complete systems check upon finishing the install. Pricing was competitive with other Trane installers we checked with. We will use Reliance for our future HVAC needs. Thanks for a great job!”

- Allison W.

Air Conditioner Replacement in Phoenix, AZ, AZ 85032

“" Johnny On the Spot"
This is why we have been associated with Reliance for the last 35 years , my ac and heat went out on Wed. 3/9 and we called it in and later that afternoon Reliance was at our front door. We were advise that a replacement was needed after 12 or so years ,so Daniel and crew came out and advised what a new replacement was needed and on Friday 3/11 the crew showed up and replaced the unit with no hassles or problems and were don't in no time.
Thank you Reliance your a life saver , don't know what I do with out you. Keep up the good work.”

- Sue Ann & John C.

Air Conditioner Replacement in Phoenix, AZ, AZ 85022-2070

“Enrique and Kevin did a great job replacing our old air conditioning system. They did a great job and were so quiet, we couldn't even tell they were here working. They were courteous and very professional, answering any questions we had. Enrique explained everything and answered any questions we had. They cleaned up any debris left from their work, leaving our home, inside and outside, as if they had not been here. When Daniel visited to make arrangements to set up the installation, he was also very courteous, professional. We definitely recommend them to anyone needing their services.”

- Don and Margie L.

Need HVAC Service?

Contact the experts at Reliance Heating and Air Conditioning.

Call us at 602-944-9585!