Reviews

Shelby Stroup
Shelby Stroup
1713904392
Enrique and Jose did a fantastic job A++! We just got our new HVAC installed on our roof and we're so glad we chose Reliance. Everything went seamlessly and Enrique and Jose couldn't have been more professional and efficient. We would highly recommend Reliance to any of our family or friends.
Robert Doenges
Robert Doenges
1713901824
Mike H
Mike H
1713642996
The entire process from helping me choose the appropriate replacement A/C unit, removing the old one and installing the new one was done professionally, courteously, and with minimal disruption, I highly recommend Reliance.
Fariborz Moradi
Fariborz Moradi
1713400577
Received a great service from Brayden. Thank you sir
Julie ODell
Julie ODell
1713393774
Reliance technicians are always timely and professional.
kristine ines
kristine ines
1713297821
I called this company for check-up and maintenance. Raul came and he was on time, very polite and professional. He introduced himself and explained what he will do. He checked everything that needed to be checked, he told me what needed to be done and gave his recommendations. He didn’t upsell me or anything which is always a plus. And he was patient with our dog who was so giddy to have a visitor. Reasonable price for the service that I asked for.
Sharla Hensiek
Sharla Hensiek
1713224389
Another great experience with Reliance. I highly recommend. The entire staff is courteous and professional. Their technicians (Azel and Tristan) arrived right on time and were extremely thorough. I really appreciated the text that they were on their way plus the ability to track their progress.
dcsaz
dcsaz
1713203504
Technician Azel arrived on time for our home A/C checkup and service. He checked the unit and showed me the performance specs of all the components. He found a couple of minor electrical issues that could have caused a future breakdown, showed photos of those parts, explained the potential problems, and cost to replace them. I chose to replace the parts before they failed. I was very satisfied with his work and highly recommend Reliance for your A/C needs.
Laurie
Laurie
1713124041
Reliance Heating and Air Conditioning have maintained my air conditioner for a number of years. The office staff is friendly and accommodating. The technicians are courteous and very thorough. I highly recommend Reliance for your AC needs.
Jon S
Jon S
1712949290
He did amazing! Very nice and explained everything looked good. 👍🏼
Extremely pleased with both the serviceman, Raul and the prompt and courteous service provided.
Joe Silvey
Joe Silvey
1712942410
We took quotes from 9 different companies. Some bigger than Reliance some smaller. Across the board they set themself apart from the rest of the pack. Reliance provided exceptional service from start to finish. From the initial quote where they actually went into the attic to get the full picture of what was going on in our 70 year old house. To the installers leaving the interior of our house spotless after installing 11 new ducts. To completing the job right on time. Reliance is a class act company that provides top quality service in everything they do. We are thrilled with our new Trane 4 ton unit. I can’t imagine working with another company on such a big project. They (mainly Daniel, ask for him because he is clearly the best at what he does) were great to work with start to finish.
Raul our tech advisor with Reliance Air gave us 5 star plus service and have been using them for years. I highly recommend them.
Mike Yearsley
Mike Yearsley
1712773817
Friendly, dependable staff.
Robert Bonnette
Robert Bonnette
1712675086
EXCELLENT! EXCELLENT! EXCELLENT! I have worked with Dalen and his great crew for many years now. Installations, follow ups, mini-splits, second home problems, last minute help, advice. It has all been and remains incredible. Danielle and one of his crews, Kevin and Eliseo very recently did what can only be described as a near impossible and definitely miserable installation. Kevin and Eliseo worked in an attic crawl space with the maximum height at the peak of maybe 3 feet. Dusty, dark, dirty and no doubt warmer than our beautiful outside April 2024 temps; these guys worked non stop most of the install laying on only rafters in the roof. I do not think I ever saw these gentlemen stop to eat and they remained at the job site each day, all day. I am super grateful and thankful. Their professionalism, attention to keeping the work area clean (as we live in the home during renovations) was stellar. I cannot say enough about these guys, Daniel and Reliance as a solid family owned business that I continue to watch grow and do great things. I consider them friends and recommend them to everyone who asks about HVAC work. Incredible!! Thank you, Bob
Great service, friendly service man and efficient time spent in our home.
Holly Lewis
Holly Lewis
1712364255
Lawrence Kasper
Lawrence Kasper
1712010757
This is the best heating and cooling company I've ever worked with. Everyone has been very professional. Easy to schedule and always on time. Prices have been very reasonable. Highly recommend Reliance.
April McRill
April McRill
1711832674
Azel was our technician and did an excellent job. He was friendly professional and knowledgeable. Would highly recommend.
Ryan Espoy
Ryan Espoy
1711761722
I’ve had Reliance out a few times to fix my 30 year old rooftop heat pump and each time they sorted things out same day. When it’s 117 degrees, you work out of town and you have a wife and baby, that kind of response matters.Today we finally ponied up and had them install a new Trane 5 ton unit. Enrique was awesome installer… got the dinosaur off the roof, new unit installed by himself in about 5 hours, and walked us through everything. Amazing how much quieter this thing is!
Kate Myers
Kate Myers
1711583462
Great service. Prompt, professional and didn't try to sell us something we didn't need. Will use again.
Kris Lemke
Kris Lemke
1711073192
Great techs and very good service 👍
Todd Pyne
Todd Pyne
1711058590
Very professional, from the sales staff to the installation crew. They took the time to go over the complete process.
Ed McSweeney
Ed McSweeney
1710782834
Reliance was fantastic. Raul was the technician they sent out and he did a great job, took his time and explained everything he found, including some things he found that a prior AC company that looked at my system had done a sloppy job with (leaving the air handler unit in the attic space unsealed which meant I was air conditioning the attic space and failing to properly seal the outdoor blower motor after servicing it which could have led to the need for more significant repair bills in the future). Raul resolved both of those things in addition to the maintenance services he provided. I will be using Reliance exclusively from now on for all of my heating and cooling needs.
Katelyn Serra
Katelyn Serra
1710350183
We were in great hands with Reliance! As first time home owners, we were lost with other AC contractors coming out and telling us different quotes and feedback. One was super expensive and another was much cheaper and trying to sell us a unit that was going to be out of stock soon. Reliance was in the middle, price-wise of the other 2 companies, but with a much more efficient and longer-lasting unit. Daniel came out same day to look at our system and communicated honestly with us the whole way. He was professional, kind and responsive. Kevin and Eliseo were also prompt and professional on install day, showing up right at 7am and leaving earlier than expected! Calm your worries and trust Reliance with your next AC unit install!
New HVAC install with duct work. Fast response, personable and friendly company. Work was done within a week of first call, install was completed in one day, worked through rain.Appreciate this business and will be getting maintenance performed by them in the future.
KarenP Jackson
KarenP Jackson
1709743431
On-time, friendly, knowledgeable. Definitely recommend this company.
peteyCLC
peteyCLC
1709659277
We would highly recommend Reliance Heating and Ac!😊 We LOVE everything about them…excellent service and employees!!! The best!!!😊
Nancy Puggie
Nancy Puggie
1709569488
Araceli Colelli
Araceli Colelli
1709333966
GREAT CUSTOMER SERVICE! Highly recommend them to anyone.
Raul arrived at designated time and performed a thorough inspection of our units. He found a problem with our ecobee unit and replaced it at no charge. His service was above and beyond what we expected.
Ryan Tincker
Ryan Tincker
1709001772
Reliance Heating and Air Conditioning. Is what I was looking for. They really stay true to their name, finding somebody reliable is really hard in this day and age and they showed up in all the right categories for me! Brayden was my sales consultant and he was flawless with his knowledge. I had a few other quotes and HVAC company come and check out my unit but it was easy to trust him and he made my purchase easier than any other company!Keep up the good work!
Kyle Tenney
Kyle Tenney
1708888510
Alex Gutierrez
Alex Gutierrez
1707952560
I would highly recommend RELIANCE HEATING & AIR CONDITIONING they inspire confidence through service and professionalism.
Deborah Locke
Deborah Locke
1707832639
We had only the best experience with Reliance AC, they are a family run business the owner Dalen is reliable and dependable and always has gone above and beyond whenever we needed them. We would highly recommend using them!
Kathleen M.
Kathleen M.
1707803563
I can't say enough great things about Reliance Heating and Air Conditioning. From their systems and processes to their expertise and quality work to their kindness, responsiveness, and care, I couldn't ask for more to ensure that my heating and air are in top shape. Azel has been to my home twice, and he deserves special mention for his consistent excellence and quality care in explaining everything I need to know to feel safe and comfortable! Then, to top it off, I had a gas issue, and Dalen ~ owner, checked in with me too, making sure that I knew they were focused on the best possible outcome. All of this combined is the perfect formula for success and sets Reliance apart from all other service companies in Arizona. I am most grateful! Without hesitation, I highly recommend Reliance Heating and Air Conditioning to anyone seeking maintenance, service, and replacements.
Tom Sekutowski
Tom Sekutowski
1707251434
My experience was beyond my expectations We purchased 2 new replacement ac units. The whole process from beginning to end of installations was commendable.
Geri Ericson
Geri Ericson
1707186756
Reluctantly had to replace my AC/Furnace.This company has been servicing my +20/yr old system and keeping it alive as long as humanly possible.Nice, family-owned company. Brayden came out for a semi-annual maintence, but my time was up. He is young, but VERY professional and impressively competent! Answered all my questions, gave me his cell # to call whenever if I had any questions. All my options and answers to my questions were explained clearly.Kevin and Eliseo came out, on-time to replace the whole system. These guys worked all day, non-stop. Were very polite and focused on getting the work done. Put tarps down throughout the house, cleaned up everything and hauled the garbage away.And....their quote came in way under others - like in the $3-5k range lower!!Their service over the last few years has been exceptional. They call when they are on their way and I always feel their pricing and their work is fantastic.
Michelle Smith
Michelle Smith
1706901831
Raul serviced my heating system. He was very thorough and did a great job of explaining what he did.
Nancy Davidson
Nancy Davidson
1706893426
Great maintenance service for my heat pump! Raul shared helpful information and tips as well being professional, friendly, and courteous! Thank you, Reliance!
Clara Grove
Clara Grove
1706725951
How nice it is to get a technician that is knowledgeable and answers all our questions. Brayden was very polite and great at his job. I would highly recommend him and his company.
Bob Pastore
Bob Pastore
1706649384
On tim, very efficient. Really knowledgeable technicians.
Kevin Quintanar
Kevin Quintanar
1706646330
Marianne Cox
Marianne Cox
1706644914
Just had Raul out for a heating inspection and he is another fine employee of Reliance Heating and Air Conditioning. Polite, knowledgeable and punctual- what more could we ask for? Great company!Professional and efficient, on time for appointments. Daniel explained how our new Trane HVAC system will work. Enrique and Jose did a phenomenal job on the installation of our new system. Reliance Heating and Air Conditioning will be our go-to for all our HVAC needs
Juli Thompson
Juli Thompson
1706387320
Review has taken me too long but this company is amazing! My A/C went out in August 2023. They (Daniel salesman) came right away and gave me portable units to use until new unit could be installed. The day of install the service men (Kevin, Roberto, and Elise) were friendly, professional and fast. I have not had any issues at all. Thank you again for your professionalism and empathy during a tough time. Customer for life!
Angie Todd
Angie Todd
1706200937
Hi, are tech Raul was very friendly and spent the time to make sure our system was back to functioning properly. He diagnosed the issue very quickly, and was able to replace the sensor we needed. We have a new baby and he also did a carbon monoxide test all throughout the house to make sure that the air is safe.
Kurt Johnson
Kurt Johnson
1706110967
They have installed and maintained hvac units at our house. I appreciate them always solving the problem, but mostly appreciate their staff for always being timely, professional, and personable while working with us.
Frank Belurgi
Frank Belurgi
1706080179
Kevin and Eliseo completely removed my old HVAC system, and installed a new replacement. They were friendly, professional, and did a great job.
Super response. Needed someone ASAP due to mistakes incurred from another AC/Heating Company. All was promptly corrected in a short time. Came out next day and earlier then time promised. Aaron was very professional and brought with him the technical skills needed for the job and answered endless questions asked. Very happy and will be calling Reliance for my future needs. Highly recommend.
dry heat
dry heat
1705443589
Excellent friendly service. Found wiring problem, cost total of $200. Another company said I had major problems, recommended I replace the unit. Glad I got a second opinion from Reliance.Adding to my earlier review. I've had need of service including replacing my 23 year old unit and Reliance keeps raising there own bar. Their people are still as capable as ever and their professionalism is tops, and their efficiency is impeccable. I wish all service businesses would perform as well. Best in class.
js_loader


Air Conditioner Replacement in Cave Creek, AZ, AZ 85331

“I needed to replace my 11 year old A/C unit. Brayden helped me to decide which unit would be appropriate for my needs. A few days later Kevin and Eliseo installed the new unit. The whole process was completed professionally, courteously, and with minimal disruption. I highly recommend Reliance.”
- Mike H.

Air Conditioner Repair in Phoenix, AZ, AZ 85086

“From the very first phone call to the completion of the work, the staff was professionally and courteous. It was nice knowing that our A/C repair was completed by certified TRANE technicians. I would highly recommend RELIANCE HEATING & AIR CONDITION to everyone I know… thank you!!!”

- Alex G.

Gas Furnace Replacement in Phoenix, AZ, AZ 85083

“Kevin and Eliseo completely removed my old HVAC system, and installed a new replacement. They were friendly, professional, and did a great job.”

- Frank B.

Air Conditioner Replacement in Carefree, AZ, 85331

“Brayden came out to check our 3 year old Goodman A/C unit that was not cooling the house. After diagnosis he found a bad outside coil that was leaking refrigerant. The unit was still under warranty, but no parts were available. Brayden checked multiple sources for the parts and then gave us several options for repair. Unfortunately, we decided the best solution was to replace the whole HVAC system. Kevin ,Roberto, and Eliseo came to install our new Trane system. They did a very professional, neat, and clean installation. System is working great. This is the second time we have used Reliance for our HVAC needs and based on their service and professionalism, we will use them in the future! Thanks for a great job!”

- Keith W.

HVAC Installation in Phoenix, AZ 85338

“Used this company for years now! They are the Best. So Happy with their services and quality always! Can’t find Better anywhere. Thank You So Much! Dan & Sharon”

- Daniel T.

Air Conditioner Installation in Scottsdale, AZ, 85268

“We were extremely pleased with our experience with Reliance. Daniel went above and beyond to ensure we understood the process from beginning to end, and made sure our old unit would work until the new units could be installed. Jose and Enrique were fantastic in every way. They were incredibly pleasant, efficient, hard working, respectful, and just a joy to work with. We were almost sad to see Jose and Enrique finish the project because they are just wonderful people to be around. We highly recommend Reliance to anyone considering the services they offer!!”

- P B.

Heat Pump Replacement in Peoria, AZ 85383

“Today I had our Basement AC/Heat Pump replaced we took Dalen's advice and replaced it with a Trane XV 18 Variable Speed unit since I have been very happy with the other unit we replaced about 6 years ago.
The real reason for this review is to share how pleased we are with the professional service and the detail of the Installation. The work was performed by Kevin, Eliseo, and Roberto they were truly professional with the installation and the care they took in our home covering the floors, etc. They took the time to go over everything with me at the end.

We would definitely recommend This Company and this crew for your Heating and Cooling needs.

The Johnson's”

- Bobby J.

Ductless Mini-Split Installation in Scottsdale, AZ 85541

“I had a mini-split installed in my office in our garage. The guys did a great job The inside unit is a clean install. All of the outside wiring is clean
and encased in conduit. They did a great job cleaning up after they were done.

I highly recommend Reliance to anyone looking to have a mini-split installed.

I live in Payson.”

- Dave R.

Air Conditioner Installation in Scottsdale, AZ 85262

“We are so impressed with Reliance Heating and Air Conditioning! Absolutely everyone at the company that we had contact with from the office staff to Daniel who explained our new HVAC system to Enrique and Jose who did the install were courteous and professional. Enrique and Jose worked efficiently and cleanly. We were referred to Reliance Heating and Air-conditioning by Trane. Our first Trane system lasted 17 yrs so we wanted to go with a Trane system again. Reliance Heating and Air Conditioning will be our go-to for all of our HVAC needs.”

- Marianne C.

Heat Pump Installation in Glendale, AZ 85306

“Old School Professionalism is alive and well at Reliance.
Daniel set the Standard high with his thorough initial visit to Size and price the Job… Honestly winning over the previous bids on his professionalism alone.. and priced more than fair.
His team finished the job with Detail and care through the install process… That 5 ton Trane sure looks pretty on my roof !!!
Folks, honestly, thanks for keeping good ol fashioned service alive and well .”

- Steven K.

Need HVAC Service?

Contact the experts at Reliance Heating and Air Conditioning.

Call us at 602-944-9585!